Unfriendly staff

Review of chris38 about the flight Brussels Airlines between Lyon and Brussels on 14/04/2015 in Economy
chris38 SN / BEL LYS / BRU

Departure was on time but the staff was not nice at all! Not a single smile, not a glass or water, only the people seated in the front had the right to drink anything. Not enough time for anyone else. Unacceptable

General
Overall rating
1 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
2 / 5
Costumer service
1 / 5
Your opinion of security
4 / 5
Food
1 / 5
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By chris38, about Brussels Airlines, , close to Fontanil-Cornillon, Rhône-Alpes, France
Posted online by HappyFlight, on 22 July 2015
This review has been read 114 times
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2 comments RSS Comments

The user who posted the review has replied. Translate

Disons qu'ils ont servi les 3/4 de l'avion et pas ceux qui étaient à l'arrière car manque de temps (Lyon, Brussels, Brussels New york). De plus je reprend Brussel Airlines la semaine prochaine pour aller en Suède, ils ont tout simplement annulé l'avion. Je dois donc prendre un autre avion et arriver à 19h30 à Stockholm initialement prévu pour 13 heures.... Non vraiment Brussels Airlines pas sérieux sur ce type de service a moins que nous payons pour une 1ere classe. Cette compagnie a beaucoup a apprendre sur AIRTAP ou JETAIRWAYS par exemple......

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