The trip and the airline that I've been waiting for

Review of max66200 about the flight Brussels Airlines between Brussels and New York Jfk on 28/10/2013 in Economy
max66200 SN / BEL BRU / JFK
Note: This review is about an experience that happened more than 3 years ago.

I left Brussels for New York (15 days of vacation :-).

I knew about SN Brussels' medium- and short-haul flights but had no idea about their long-haul flights on Airbus A330s.

Boarding: 1 hour delay (waiting in the plane) because a plane coming from Paris, whose passengers were joining us, was delayed

Boarding, roll-out, security demonstrations, alignment and takeoff.

I'll be brief: I spent 10 hours on this plane and I have to complaints about the flight crew. They were all nice and welcoming, with a friendliness that would make Emirates blush. I loved flying with them and I'll use them again for my next trip to New York. (Plus, the quality/price ratio deserves maximum stars).

The A330 was comfortable, with a screen with pretty many movies (games and music were also available).
In-flight meal: for economy class, the meal was appetizing. Even if the portions were too small for my taste. (However, maybe it's better like that on a plane).

Takeoff and landing: beautiful.
Temperature: always the same, cool.
Luggage: 50lbs of checked luggage allowed + 17/22lbs in the cabin.

Flight crew: all that a flight crew should be in my opinion.

Punctuality: ON TIME.

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
3 / 5
On board
3 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
4 / 5
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By max66200, about Brussels Airlines, , close to Cunit, Catalonia, Spain, via its phone
Posted online by HappyFlight, on 16 February 2015
This review has been read 311 times
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This review is also available in French.

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