Very nice flight

Review of marieT about the flight Brussels Airlines between Brussels and New York Jfk on 30/03/2014 in Economy
marieT SN / BEL BRU / JFK
Note: This review is about an experience that happened more than 2 years ago.

We flew on an Airbus A330-320 on the outward trip and on an Airbus A330-300 on the way back.
The cabin crew was pleasant, competent, and understanding (I’m afraid of airplanes…). The seats were comfortable, with enough legroom. In general, the airplane was comfortable. There was one screen per passenger and a nice selection of films. There were enough meals on board…but they weren't by any means delicious (though that’s often the case in airplanes…).
Otherwise, the flights were on time on both outward and return trips and we didn't have to wait for the luggage to arrive.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
4 / 5
Food
3 / 5
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By marieT, about Brussels Airlines, , close to Tubize, Brabant Wallon, Belgium
Posted online by HappyFlight, on 7 April 2014
This review has been read 564 times
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This review is also available in French.

Brussels Airlines

Brussels Airlines replied

on 8 April 2014

Bonjour,

Nous vous remercions d'avoir pris le temps d'écrire cet avis. Nous sommes ravis de constater que vous avez grandement apprécié le vol sur notre compagnie. Sachez que nous travaillons actuellement au remaniement complet de notre offre de repas proposée à bord de nos vols. A l'heure actuelle, nous travaillons dans le cadre de notre programme Belgian Star Chef initié en Novembre 2013, avec des chefs belges étoilés. Ces derniers proposent des menus concoctés par leurs soins à base de produits locaux à bord de nos vols en Business Class.

Nous espérons vous accueillir de nouveau, à bord de l'un de nos vols.

Bien à vous,

Brussels Airlines

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