Rating of Brussels Airlines

SN / BEL
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193 traveler reviews

Overall rating

2,36 / 5
2.36 stars over 5 - Based on 36 customers reviews
5 stars
11%
4
19%
3
11%
2
11%
1
47%

Ranking

41

Compare

Ratings summary

Value (price + quality) 2,42 / 5
Comfort 2,59 / 5
Costumer service 2,94 / 5
Your opinion of security 3,26 / 5
Food 2,65 / 5
Management of luggage 2,5 / 5
Comfort 2,59 / 5
Detailed ratings »
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Overall rating

#41 out of 53

2,36 stars over 5

Based on 36 customers reviews

5 stars
11%
4
19%
3
11%
2
11%
1
47%

Value (price + quality)

#42 out of 53

2,42 stars over 5

Based on 36 customers reviews

5 stars
8%
3 Reviews
4
22%
8
3
14%
5
2
14%
5
1
42%
15

Costumer service

service and travel kit provided by the airline

#28 out of 49

2,94 stars over 5

Based on 34 customers reviews

5 stars
18%
6 Reviews
4
24%
8
3
21%
7
2
12%
4
1
26%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#36 out of 47

2,59 stars over 5

Based on 32 customers reviews

5 stars
6%
2 Reviews
4
25%
8
3
25%
8
2
9%
3
1
34%
11

Your opinion of security

seat belt, incident resolution, security presentation...

#35 out of 46

3,26 stars over 5

Based on 31 customers reviews

5 stars
19%
6 Reviews
4
42%
13
3
6%
2
2
10%
3
1
23%
7

Food

quality, quantity, number of meal...

#23 out of 42

2,65 stars over 5

Based on 31 customers reviews

5 stars
13%
4 Reviews
4
16%
5
3
23%
7
2
19%
6
1
29%
9

Management of luggage

lost or broken luggage, waiting time to get them...

#36 out of 44

2,5 stars over 5

Based on 34 customers reviews

5 stars
6%
2 Reviews
4
35%
12
3
6%
2
2
9%
3
1
44%
15

Check-in and boarding

waiting time, general organisation, service...

#37 out of 48

2,49 stars over 5

Based on 35 customers reviews

5 stars
6%
2 Reviews
4
29%
10
3
14%
5
2
11%
4
1
40%
14

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