Rating of Brussels Airlines

SN / BEL
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188 traveler reviews

Overall rating

2,18 / 5
2.18 stars over 5 - Based on 65 customers reviews
5 stars
8%
4
17%
3
15%
2
6%
1
54%

Ranking

59

Compare

Ratings summary

Value (price + quality) 2,29 / 5
Comfort 2,56 / 5
Costumer service 2,62 / 5
Your opinion of security 3,13 / 5
Food 2,47 / 5
Management of luggage 2,47 / 5
Comfort 2,56 / 5
Detailed ratings »
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Overall rating

#59 out of 72

2,18 stars over 5

Based on 65 customers reviews

5 stars
8%
4
17%
3
15%
2
6%
1
54%

Value (price + quality)

#60 out of 72

2,29 stars over 5

Based on 65 customers reviews

5 stars
8%
5 Reviews
4
15%
10
3
17%
11
2
18%
12
1
42%
27

Costumer service

service and travel kit provided by the airline

#52 out of 70

2,62 stars over 5

Based on 60 customers reviews

5 stars
15%
9 Reviews
4
18%
11
3
17%
10
2
13%
8
1
37%
22

Comfort

seat, personal space, noise, cleanliness of aircraft...

#53 out of 68

2,56 stars over 5

Based on 54 customers reviews

5 stars
6%
3 Reviews
4
19%
10
3
33%
18
2
11%
6
1
31%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#53 out of 68

3,13 stars over 5

Based on 53 customers reviews

5 stars
19%
10 Reviews
4
30%
16
3
19%
10
2
9%
5
1
23%
12

Food

quality, quantity, number of meal...

#38 out of 65

2,47 stars over 5

Based on 49 customers reviews

5 stars
10%
5 Reviews
4
14%
7
3
20%
10
2
22%
11
1
33%
16

Management of luggage

lost or broken luggage, waiting time to get them...

#54 out of 66

2,47 stars over 5

Based on 55 customers reviews

5 stars
5%
3 Reviews
4
27%
15
3
18%
10
2
7%
4
1
42%
23

Check-in and boarding

waiting time, general organisation, service...

#56 out of 70

2,43 stars over 5

Based on 61 customers reviews

5 stars
5%
3 Reviews
4
21%
13
3
26%
16
2
7%
4
1
41%
25

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