Rating of Brussels Airlines

SN / BEL
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188 traveler reviews

Overall rating

2,34 / 5
2.34 stars over 5 - Based on 76 customers reviews
5 stars
13%
4
16%
3
14%
2
5%
1
51%

Ranking

56

Compare

Ratings summary

Value (price + quality) 2,47 / 5
Comfort 2,77 / 5
Costumer service 2,76 / 5
Your opinion of security 3,32 / 5
Food 2,78 / 5
Management of luggage 2,68 / 5
Comfort 2,77 / 5
Detailed ratings »
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Overall rating

#56 out of 73

2,34 stars over 5

Based on 76 customers reviews

5 stars
13%
4
16%
3
14%
2
5%
1
51%

Value (price + quality)

#59 out of 73

2,47 stars over 5

Based on 76 customers reviews

5 stars
16%
12 Reviews
4
13%
10
3
14%
11
2
16%
12
1
41%
31

Costumer service

service and travel kit provided by the airline

#49 out of 71

2,76 stars over 5

Based on 70 customers reviews

5 stars
19%
13 Reviews
4
17%
12
3
19%
13
2
13%
9
1
33%
23

Comfort

seat, personal space, noise, cleanliness of aircraft...

#48 out of 68

2,77 stars over 5

Based on 64 customers reviews

5 stars
11%
7 Reviews
4
20%
13
3
30%
19
2
13%
8
1
27%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#50 out of 69

3,32 stars over 5

Based on 63 customers reviews

5 stars
27%
17 Reviews
4
27%
17
3
17%
11
2
8%
5
1
21%
13

Food

quality, quantity, number of meal...

#29 out of 67

2,78 stars over 5

Based on 59 customers reviews

5 stars
17%
10 Reviews
4
17%
10
3
20%
12
2
19%
11
1
27%
16

Management of luggage

lost or broken luggage, waiting time to get them...

#53 out of 66

2,68 stars over 5

Based on 65 customers reviews

5 stars
15%
10 Reviews
4
23%
15
3
15%
10
2
6%
4
1
40%
26

Check-in and boarding

waiting time, general organisation, service...

#54 out of 71

2,55 stars over 5

Based on 71 customers reviews

5 stars
10%
7 Reviews
4
20%
14
3
25%
18
2
6%
4
1
39%
28

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