Rating of Brussels Airlines

SN / BEL
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185 traveler reviews

Overall rating

2,36 / 5
2.36 stars over 5 - Based on 85 customers reviews
5 stars
12%
4
16%
3
16%
2
7%
1
48%

Ranking

56

Compare

Ratings summary

Value (price + quality) 2,48 / 5
Comfort 2,82 / 5
Costumer service 2,71 / 5
Your opinion of security 3,36 / 5
Food 2,81 / 5
Management of luggage 2,66 / 5
Comfort 2,82 / 5
Detailed ratings »

Opinions about Brussels Airlines

Author Title Rating
Andrew M. Delays, lost / damaged luggage, terrible customer service 1/5
RosaT Delayed flight from Brussels for twenty four hours 1/5
MIM pathetic experience 1/5
Opinions about Brussels Airlines
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Overall rating

#56 out of 75

2,36 stars over 5

Based on 85 customers reviews

5 stars
12%
4
16%
3
16%
2
7%
1
48%

Value (price + quality)

#58 out of 75

2,48 stars over 5

Based on 85 customers reviews

5 stars
15%
13 Reviews
4
13%
11
3
16%
14
2
15%
13
1
40%
34

Costumer service

service and travel kit provided by the airline

#52 out of 73

2,71 stars over 5

Based on 79 customers reviews

5 stars
18%
14 Reviews
4
16%
13
3
20%
16
2
10%
8
1
35%
28

Comfort

seat, personal space, noise, cleanliness of aircraft...

#46 out of 69

2,82 stars over 5

Based on 73 customers reviews

5 stars
11%
8 Reviews
4
19%
14
3
33%
24
2
15%
11
1
22%
16

Your opinion of security

seat belt, incident resolution, security presentation...

#44 out of 69

3,36 stars over 5

Based on 72 customers reviews

5 stars
28%
20 Reviews
4
26%
19
3
19%
14
2
7%
5
1
19%
14

Food

quality, quantity, number of meal...

#28 out of 67

2,81 stars over 5

Based on 67 customers reviews

5 stars
16%
11 Reviews
4
18%
12
3
22%
15
2
16%
11
1
27%
18

Management of luggage

lost or broken luggage, waiting time to get them...

#57 out of 68

2,66 stars over 5

Based on 74 customers reviews

5 stars
16%
12 Reviews
4
22%
16
3
15%
11
2
7%
5
1
41%
30

Check-in and boarding

waiting time, general organisation, service...

#52 out of 72

2,56 stars over 5

Based on 80 customers reviews

5 stars
9%
7 Reviews
4
20%
16
3
28%
22
2
6%
5
1
38%
30

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