Rating of Brussels Airlines

SN / BEL
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187 traveler reviews

Overall rating

2,34 / 5
2.34 stars over 5 - Based on 79 customers reviews
5 stars
13%
4
16%
3
14%
2
6%
1
51%

Ranking

58

Compare

Ratings summary

Value (price + quality) 2,48 / 5
Comfort 2,81 / 5
Costumer service 2,74 / 5
Your opinion of security 3,32 / 5
Food 2,77 / 5
Management of luggage 2,68 / 5
Comfort 2,81 / 5
Detailed ratings »

Opinions about Brussels Airlines

Author Title Rating
Andrew M. Delays, lost / damaged luggage, terrible customer service 1/5
RosaT Delayed flight from Brussels for twenty four hours 1/5
MIM pathetic experience 1/5
Opinions about Brussels Airlines
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Overall rating

#58 out of 75

2,34 stars over 5

Based on 79 customers reviews

5 stars
13%
4
16%
3
14%
2
6%
1
51%

Value (price + quality)

#61 out of 75

2,48 stars over 5

Based on 79 customers reviews

5 stars
16%
13 Reviews
4
13%
10
3
14%
11
2
16%
13
1
41%
32

Costumer service

service and travel kit provided by the airline

#50 out of 73

2,74 stars over 5

Based on 73 customers reviews

5 stars
19%
14 Reviews
4
16%
12
3
18%
13
2
12%
9
1
34%
25

Comfort

seat, personal space, noise, cleanliness of aircraft...

#48 out of 71

2,81 stars over 5

Based on 67 customers reviews

5 stars
13%
9 Reviews
4
18%
12
3
30%
20
2
13%
9
1
25%
17

Your opinion of security

seat belt, incident resolution, security presentation...

#51 out of 72

3,32 stars over 5

Based on 66 customers reviews

5 stars
27%
18 Reviews
4
26%
17
3
18%
12
2
9%
6
1
20%
13

Food

quality, quantity, number of meal...

#27 out of 70

2,77 stars over 5

Based on 62 customers reviews

5 stars
16%
10 Reviews
4
18%
11
3
21%
13
2
18%
11
1
27%
17

Management of luggage

lost or broken luggage, waiting time to get them...

#57 out of 70

2,68 stars over 5

Based on 68 customers reviews

5 stars
16%
11 Reviews
4
22%
15
3
15%
10
2
7%
5
1
40%
27

Check-in and boarding

waiting time, general organisation, service...

#56 out of 73

2,55 stars over 5

Based on 74 customers reviews

5 stars
9%
7 Reviews
4
19%
14
3
27%
20
2
7%
5
1
38%
28

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