Rating of Brussels Airlines

SN / BEL
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182 traveler reviews

Overall rating

2,36 / 5
2.36 stars over 5 - Based on 86 customers reviews
5 stars
12%
4
16%
3
16%
2
8%
1
48%

Ranking

57

Compare

Ratings summary

Value (price + quality) 2,49 / 5
Comfort 2,85 / 5
Costumer service 2,71 / 5
Your opinion of security 3,36 / 5
Food 2,76 / 5
Management of luggage 2,63 / 5
Comfort 2,85 / 5
Detailed ratings »

Opinions about Brussels Airlines

Author Title Rating
Andrew M. Delays, lost / damaged luggage, terrible customer service 1/5
RosaT Delayed flight from Brussels for twenty four hours 1/5
MIM pathetic experience 1/5
Opinions about Brussels Airlines
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Overall rating

#57 out of 74

2,36 stars over 5

Based on 86 customers reviews

5 stars
12%
4
16%
3
16%
2
8%
1
48%

Value (price + quality)

#62 out of 74

2,49 stars over 5

Based on 86 customers reviews

5 stars
15%
13 Reviews
4
13%
11
3
16%
14
2
17%
15
1
38%
33

Costumer service

service and travel kit provided by the airline

#55 out of 73

2,71 stars over 5

Based on 79 customers reviews

5 stars
16%
13 Reviews
4
18%
14
3
20%
16
2
11%
9
1
34%
27

Comfort

seat, personal space, noise, cleanliness of aircraft...

#49 out of 72

2,85 stars over 5

Based on 75 customers reviews

5 stars
12%
9 Reviews
4
19%
14
3
33%
25
2
15%
11
1
21%
16

Your opinion of security

seat belt, incident resolution, security presentation...

#48 out of 71

3,36 stars over 5

Based on 73 customers reviews

5 stars
29%
21 Reviews
4
25%
18
3
19%
14
2
8%
6
1
19%
14

Food

quality, quantity, number of meal...

#32 out of 69

2,76 stars over 5

Based on 66 customers reviews

5 stars
15%
10 Reviews
4
18%
12
3
23%
15
2
15%
10
1
29%
19

Management of luggage

lost or broken luggage, waiting time to get them...

#59 out of 69

2,63 stars over 5

Based on 75 customers reviews

5 stars
15%
11 Reviews
4
23%
17
3
15%
11
2
7%
5
1
41%
31

Check-in and boarding

waiting time, general organisation, service...

#57 out of 73

2,57 stars over 5

Based on 81 customers reviews

5 stars
9%
7 Reviews
4
20%
16
3
28%
23
2
6%
5
1
37%
30

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