Rating of Brussels Airlines

SN / BEL
Write your review

175 traveler reviews

Overall rating

2,54 / 5
2.54 stars over 5 - Based on 91 customers reviews
5 stars
15%
4
16%
3
18%
2
8%
1
43%

Ranking

65

Compare

Ratings summary

Value (price + quality) 2,7 / 5
Comfort 3,01 / 5
Costumer service 2,85 / 5
Your opinion of security 3,5 / 5
Food 2,79 / 5
Management of luggage 2,75 / 5
Comfort 3,01 / 5
Detailed ratings »

Opinions about Brussels Airlines

Author Title Rating
RosaT Delayed flight from Brussels for twenty four hours 1/5
MIM pathetic experience 1/5
1ste DIRTY CABINS AND TERRIBLE CUSTOMER SERVICE 1/5
Opinions about Brussels Airlines
filter by

Overall rating

#65 out of 84

2,54 stars over 5

Based on 91 customers reviews

5 stars
15%
4
16%
3
18%
2
8%
1
43%

Value (price + quality)

#66 out of 84

2,7 stars over 5

Based on 91 customers reviews

5 stars
20%
18 Reviews
4
13%
12
3
18%
16
2
16%
15
1
33%
30

Costumer service

service and travel kit provided by the airline

#59 out of 83

2,85 stars over 5

Based on 84 customers reviews

5 stars
20%
17 Reviews
4
19%
16
3
18%
15
2
11%
9
1
32%
27

Comfort

seat, personal space, noise, cleanliness of aircraft...

#48 out of 80

3,01 stars over 5

Based on 80 customers reviews

5 stars
16%
13 Reviews
4
20%
16
3
31%
25
2
14%
11
1
19%
15

Your opinion of security

seat belt, incident resolution, security presentation...

#49 out of 80

3,5 stars over 5

Based on 78 customers reviews

5 stars
31%
24 Reviews
4
27%
21
3
19%
15
2
8%
6
1
15%
12

Food

quality, quantity, number of meal...

#35 out of 76

2,79 stars over 5

Based on 68 customers reviews

5 stars
18%
12 Reviews
4
16%
11
3
24%
16
2
13%
9
1
29%
20

Management of luggage

lost or broken luggage, waiting time to get them...

#65 out of 78

2,75 stars over 5

Based on 76 customers reviews

5 stars
20%
15 Reviews
4
20%
15
3
14%
11
2
8%
6
1
38%
29

Check-in and boarding

waiting time, general organisation, service...

#64 out of 81

2,71 stars over 5

Based on 86 customers reviews

5 stars
13%
11 Reviews
4
20%
17
3
27%
23
2
7%
6
1
34%
29

How are the airlines ranked? Read Brussels Airlines reviews