Rating of Scandinavian Airlines System

SK / SAS
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69 traveler reviews

Overall rating

3,25 / 5
3.25 stars over 5 - Based on 16 customers reviews
5 stars
19%
4
25%
3
31%
2
13%
1
13%

Ranking

22

Compare

Ratings summary

Value (price + quality) 3,19 / 5
Comfort 3,5 / 5
Costumer service 3,33 / 5
Your opinion of security 3,62 / 5
Food 2,73 / 5
Management of luggage 3,67 / 5
Comfort 3,5 / 5
Detailed ratings »

Opinions about Scandinavian Airlines System

Author Title Rating
colette M. Worst Customer Experience 1/5
Opinions about Scandinavian Airlines System
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Overall rating

#22 out of 72

3,25 stars over 5

Based on 16 customers reviews

5 stars
19%
4
25%
3
31%
2
13%
1
13%

Value (price + quality)

#29 out of 72

3,19 stars over 5

Based on 16 customers reviews

5 stars
19%
3 Reviews
4
31%
5
3
19%
3
2
13%
2
1
19%
3

Costumer service

service and travel kit provided by the airline

#25 out of 70

3,33 stars over 5

Based on 15 customers reviews

5 stars
27%
4 Reviews
4
27%
4
3
13%
2
2
20%
3
1
13%
2

Comfort

seat, personal space, noise, cleanliness of aircraft...

#17 out of 68

3,5 stars over 5

Based on 15 customers reviews

5 stars
20%
3 Reviews
4
20%
3
3
40%
6
2
13%
2
1
7%
1

Your opinion of security

seat belt, incident resolution, security presentation...

#36 out of 68

3,62 stars over 5

Based on 14 customers reviews

5 stars
29%
4 Reviews
4
14%
2
3
36%
5
2
14%
2
1
7%
1

Food

quality, quantity, number of meal...

#30 out of 65

2,73 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
9%
1
3
45%
5
2
18%
2
1
18%
2

Management of luggage

lost or broken luggage, waiting time to get them...

3,67 stars over 5

Based on 10 customers reviews

5 stars
20%
2 Reviews
4
30%
3
3
30%
3
2
10%
1
1
10%
1

Check-in and boarding

waiting time, general organisation, service...

#20 out of 70

3,43 stars over 5

Based on 14 customers reviews

5 stars
29%
4 Reviews
4
21%
3
3
29%
4
2
7%
1
1
14%
2

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