XL Airways France : Paris Charles De Gaulle - Miami

5 reviews - - Updated 18 hours ago
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5 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 1 / 5
Comfort 1 / 5
Costumer service 1 / 5
Your opinion of security 1 / 5
Food 1 / 5
Management of luggage 1 / 5
Comfort 1 / 5
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No complaints

This was a PARIS - MIAMI flight. It took off exactly on time. The landing was perfect. The service onboard was perfect. There was just an order for...

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Reply from the airline
Economy CDG - MIA More than 3 years 1 reactions 111 views

Good value for the money

Family trip with two children aged 4 and 2. We did a Paris-Miami roundtrip with XL Airways for the holidays. The outward flight was on Sunday...

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Reply from the airline
Economy CDG - MIA More than 3 years 7 reactions 289 views
Eric dB

A very good flight

To be honest, when I chose this airline (for the price) and then read the criticism afterwards, I was a little apprehensive! However: yes, there isn't an enormous amount of space between the seats; yes, there isn't a TV at every seat; but the meal is very decent, the cabin crew are charming, the plane is new, and frankly, considering the price, I can't find anything to criticise! The 20 kg of checked in baggage and 5 kg of hand baggage allowed is less than you find elsewhere, but it's still good, frankly (and the baggage was returned too!).
Both the outbound and return flights were on time, so no problems there.
Personally, I preferred to save 800 euros on the cost of our two tickets so I could spend it elsewhere during my trip!
When I travel to the south, spending 8 to 10 hours on the road, I don't have a TV, I'm not seated comfortably, and I have a sandwich to eat, yet I don't complain!
The essential thing for me is the safety, isn't that the case for you?

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Economy CDG - MIA More than 3 years 27 reactions 1,1k views

Une catastrophe

Vol retardé d'une heure puis de 2 heures puis en fait descente de l'avion pour une nuit d'hôtel.

Lendemain matin, encore du retard à l'embarquement. Aucune information n'est donnée !

On nous laisse moisir en salle d'attente ... plus jamais pour moi et ma famille.

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Economy CDG - MIA 07/2017

Très bon rapport qualité prix

On part à l'heure, on arrive à l'heure. Vol direct. On est en sécurité. C'est tout ce qui compte. Bagages livrés sur le tapis avant même d'y arriver...

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Reply from the airline
Economy CDG - MIA More than 3 years 4 reactions 54 views

6 contacts

Find the best way to contact your airline.

Claiming  France

Relations Clientèle
Service Relations Clientèles Passagers
BP 13760
95727 Roissy CDG Cedex
Phone: +33 (0)9 69 32 09 12 (N° Cristal, prix d’une communication locale)

Is it working? 3 positiv votes 10 negativ votes
Updated on 10 January 2018 | Report a problem


Phone: +33 322 192 504 (Prix d’un appel international accessible uniq)

Is it working? 0 positiv votes 2 negativ votes
Updated on 4 January 2018 | Report a problem

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