This is one of those you get what you pay for flights. My company booked this - apparently because it was the most affordable flight - without knowing what horrible customer service it had.
The experience wouldn't have been that bad had the airline not lost my bags (my luggage alone was $1000+ not to mention the contents). On top of losing my luggage, the airline representatives were of no help in getting back to me on the whereabouts of it.
They merely give you the run around (probably because they don't get paid well and are lazy but that's just my opinion) so basically if you lose your bags you'll waste your time trying to find it because they don't give a damn about locating it. After dealing with over 7-8 representatives from the airline already, it's clear no one who works there makes any effort as I still don't have my bags or heard back from anyone about this matter. Beware ! Check your bags in at your own discretion.
on 10 June 2015
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