A pleasant surprise (CDG - VRA)

Review of marie 72300 about the flight XL Airways France 016 between Paris Charles De Gaulle and Varadero on 25/05/2015 in Economy
marie 72300 SE / XLF CDG / VRA
Note: This review is about an experience that happened more than 3 years ago.

Considering all of the negative reviews, we were pleasantly surprised with this airline.
On the departure flight:

- Punctual.
- The flight attendants were very nice. Even funny.
- You were able to stretch your legs under the seat in front.
- The food was reasonably good and complimentary (I had read that you had to pay for a glass of water, which was completely untrue for this flight).
- We even got a snack and coffee or tea. There was a plug under the seat for laptops, tablets, etc.
- The headphones they offered were free.

The size of the seats was a little tight, which was the only negative aspect.

The 12 hours of the flight passed without a problem.

The return flight was via Mexico on June 1. Punctual,
but this was the same airline and you had to buy headphones this time. Why? When it came to in-flight shopping, why was there only one item in stock? I wanted to buy Swarovsky pen but someone had already bought one and there wasn't another. An extra one wouldn't take up a lot of space. I was a little disappointed.

Otherwise no complaints. There was space to stretch your legs. Good food and lunch. Landing and takeoff were perfect.

Frankly, for a low-cost airline I thought this wasn't bad at all and I would take it again without hesitation.

Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
5 / 5
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By marie 72300, about XL Airways France, , close to Laval, Pays de la Loire, France
Posted online by HappyFlight, on 4 June 2015
This review has been read 272 times
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This review is also available in French.

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  • bon repas et complet
  • de la place pour les jambes
  • un en cas

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