Pleasantly surprised (CDG - PUJ)

Review of palou about the flight XL Airways France between Paris Charles De Gaulle and Punta Cana on 24/04/2015 in Economy
palou SE / XLF CDG / PUJ

I had some reservations before I set off because of what I'd read on certain forums.

The seats weren't very wide and didn't recline much for sleeping purposes, though there was enough room for me to stretch out my legs without touching the seat in front (I'm 5 ft 5 in tall).

Free headphones
Decent meals, and water available whenever you wanted
Gentle take-off and landing
The temperature onboard the plane was pleasant.
Check-in and boarding were on time and problem-free.

The cabin crew were always cheerful and available. Apart from the seat width, this was a very enjoyable flight.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
On board
Comfort
3 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
3 / 5
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By palou, about XL Airways France, , close to France
Posted online by HappyFlight, on 11 May 2015
This review has been read 242 times
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This review is also available in French.

XL Airways France

XL Airways France replied

on 11 May 2015

Cher client, nous attachons une très grande importance au confort de nos clients, aussi nous tenons compte de vos avis. Nous vous remercions pour l'intérêt que vous portez à notre compagnie. Nous ne manquerons pas de transmettre ces informations au service concerné. En espérant vous accueillir prochainement sur l'une de nos lignes. Et encore merci de votre confiance et de votre témoignage.

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