Satisfactory service

Review of cooltandem about the flight XL Airways France between Paris Charles De Gaulle and Punta Cana on 07/01/2015 in Economy
cooltandem SE / XLF CDG / PUJ
Note: This review is about an experience that happened more than 3 years ago.

Seat: not a lot of room, and some of them didn't seem to be in good condition. It would have been nice to have personal screens too.

Entertainment: the films were recent ones, e.g. Despicable Me 2. The radio was decent enough, though no more than that. The magazine available was fairly uninteresting.

Meals: could be better in terms of quantities, though pretty good in quality. Drinks in-between meals have to be paid for (except water).

Both the take-off and landing were gentle and problem-free.
Temperature onboard: no complaints at all!

In-flight information: speed, altitude, position, external temperature and local time provided between each film.

Baggage: no problems!
Cabin crew: cheerful, helpful and efficient.
Punctuality: departure delayed on both the outbound and return flights, though it was apparent that it was not the airline's fault (and the return flight still arrived at destination on schedule anyway).

Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
5 / 5
On board
3 / 5
Costumer service
5 / 5
Your opinion of security
4 / 5
4 / 5

Flight pictures

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By cooltandem, about XL Airways France, , close to Savigny-les-Beaune, Bourgogne, France
Posted online by HappyFlight, on 27 January 2015
This review has been read 675 times
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