Aircalin, Air Calédonie International

24 reviews - - Updated 16 hours ago


You might tell me that I'm being too hard on this airline, but when an airline claims a monopoly on service to a destination, if the economic conditions make it necessary, why not? But please, do it right.

On this occasion, I remember the plane's bounce when it touched town on the runway in Tontouta. I think that the entire world was able to feel the exact moment the plane touched the ground. Besides that, I noticed the almost systematic detachment of the flight crew that makes me feel that there is a lack of empathy for the passengers. It's not a big deal for me, and I don't have a choice of airlines to get to Nouméa anyway. On the other hand, for the tourist couple who were going for the first time, and who had chosen them to go to New Caledonia, I think that they wanted to be considered special people.

And here that was not the case at all.

On the positive side, there were no delays, the meal was good and compared to the previous flight, which was much too cold this one had an ideal temperature.

Read more about « Osaka/Nouméa »
Economy KIX - NOU More than 3 years 2 reactions 30 views

Mediocre trip.

We departed for the home country on this Aircalin flight for Tokyo Narita.

The interior of the aircraft had been updated, so it was comfortable.

At first the flight crew was welcoming. However, they showed a certain lack of empathy towards the passengers during the flight. It's not a requirement, of course, but it's a plus.

As for the meal, let's just say right away that it was pretty disappointing. They gave me some kind of mixed vegetable dish that, visually, was not appetizing (which is why I didn't eat it). The worst, however, was that there was obviously a problem preparing the meal-tray that caused the plate to be half-empty. The rest was just a piece of cheese and water, basically the strict minimum.

However, they did have a pretty large choice of beverages for the aperitif.

As for in-flight entertainment, there was no sound. I had to plug into the empty seat next to me to watch a movie. My headphones didn't work with my seat.

But okay, by this time I'm used to having headphone problems with Aircalin.

Otherwise it was a trip without major problems. Pretty routine.

Read more about « Mediocre trip. »
Economy NOU - NRT More than 2 years 6 reactions 69 views

Flawless, just like the departure flight

Nothing to say about this flight that wasn't already said about the departure flight: good service and good food. A great flight in economy class...

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Economy NOU - NRT More than 2 years 3 reactions 80 views

Very good

This is the second time that I've taken this airline and as with the first time it was in order. Good food and with good portions and I can't...

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Economy NRT - NOU More than 2 years 4 reactions 71 views

Voyage pénible

Le vol avait bien démarré en décollant avec 30 minutes d'avance. La cabine était propre et l'intérieur était neuf. J'ai été plutôt agréablement...

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Economy NRT - NOU More than 2 years 2 reactions 139 views


Le retard du vol précédent (Alitalia Rome-Tokyo) nous laissait très peu de marge. Heureusement que l'hôtesse italienne est intervenue en notre...

Read more about « Réconciliation »
Economy NRT - NOU More than 3 years 2 reactions 52 views

A améliorer

Prix excessifs car seule compagnie aérienne de Nouvelle-Calédonie... Pas d'autres choix...
- Commandant de bord professionnel
- Ce qui n'est pas le cas des stewards et hôtesses : Steward qui "parlait" anglais de façon incompréhensible (n'articule pas assez, donc quand on se met à la place des étrangers, imaginez...), pas présentable niveau coiffure.. En ce qui concerne les hôtesses, elles affichaient des regards froids, faisant apparaître par moments des traits menaçants... Bizarre dans un milieu où l'accueil est primordial...
- Intérieur confortable à noter tout de même la température assez basse
- Pour les repas rien à dire c'est ok
- Idem pour les distractions
- Atterrissage je dirais assez brusque. On sent très bien le contact entre les roues et le tarmac

Read more about « A améliorer »
Economy SYD - NOU More than 3 years 2 reactions 25 views
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24 traveler reviews

Overall rating

2,5 / 5
2.5 stars over 5 - Based on 6 customers reviews
5 stars

Ratings summary

Value (price + quality) 2,67 / 5
Comfort 2,83 / 5
Costumer service 2,17 / 5
Your opinion of security 3,17 / 5
Food 1,67 / 5
Management of luggage 3,4 / 5
Comfort 2,83 / 5
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