Pleasant Surprise

Review of Ls31 about the flight South African Airways between Brazzaville and Johannesburg on 21/11/2015 in Economy
Note: This review is about an experience that happened more than 3 years ago.

This was my first flight with this airline and I was pleasantly surprised.

Check-in, punctual, flawless, with no problems, 5min (the plane was 60%) with the opportunity to upgrade for 300 USD.

The plane was an A320-200, very clean with a lot on legroom in economy class, comfortable leather seat. The flight to Jo’burg was 3h40min. long.

The quality of the service, crew and entertainment was really perfect. They showed a movie but it should also be said that there was a lack of in-flight information.

This might seem trivial, but for the meal, the plates were metal while on most African airlines these are plastic. It has to be said that it made a huge different.

I was agreeably surprised overall, and I would love to see what they are like on a longer distance flight or with other airplanes.

Overall rating
4 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
4 / 5
On board
4 / 5
Costumer service
4 / 5
3 / 5

Flight pictures

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By Ls31, about South African Airways, , close to Republic of the Congo
Posted online by Nicolas, on 2 December 2015
This review has been read 8 times
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This review is also available in French.

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