The worest experince of my 30 years travel history

Review of Mehr about the flight Royal Jordanian between Amman and London Heathrow on 16/03/2019 in Economy
Mehr RJ / RJA AMM / LHR

As an early morning flight, could not sleep well and four hours waiting in transit at Amman Airport. Just 40 minutes before the departure time, the staff came to the waiting lounge and asked us to go to the other lounge as they wanted to setup some screening process. I politely asked the staff if the flight was going to be late, the rudely pronounced answer was foolishly, “No”. I again asked them that if was the protocol fir the Heathrow flight, why didn’t they set it up 2 hours ago? They had no answer. I believed that it was some training session as there were some uniformed officers watching the staff.
I had never such a disgusting flight experience where the live flight board still shows the flight is at 11:20qm whereas the time is nearly 11:30am. Will definitely avoid in future.

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
2 / 5
Your opinion of security
2 / 5
Food
2 / 5
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By Mehr, about Royal Jordanian, , via its phone
Posted online by admin, on 16 March 2019, view original version
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