the worst company

Review of Petersamy1 about the flight Royal Jordanian between Sharm El Sheikh and Dubai on 27/07/2017 in Economy
Petersamy1 RJ / RJA SSH / DXB

So far this the worst company I have ever dealt with as they have rescheduled the flight 6 hours earlier without informing lots of passengers and I was one of them.

When I called them they claimed that they have informed the travel agent and they have said the same to the other passengers in the same situation but through different travel agents and none of them was aware.

They failed to find any solution or alternative flight and they are even refusing to refund the money and saying that they will need to deduct cancellation charges.

I really advise everybody to avoid dealing with this company.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Costumer service
1 / 5
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By Petersamy1, about Royal Jordanian, , close to Sharjah, Ash Shariqah, United Arab Emirates
Posted online by admin, on 30 July 2017, view original version
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