Lao Airlines

5 reviews - - Updated on 15 July 2017

A short flight of around 40 minutes

Chose to fly business class because it was affordable. No lounge at the airport. The part of the airport used for domestic flights wasn't very...

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Business VTE - LPQ More than 3 years 3 reactions 29 views

Very good flight

This was an excellent flight on a new ATR72/600. The flight crew was very efficient and cheerful. There was a layover in Savannakhet and then departure for Pakse. The legroom was perfect and there were little snacks served on board. Luggage followed in good shape and on time. Overall, we were happy with it. Bravo, Lao Airlines.

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Economy BKK - PKZ More than 3 years 3 reactions 27 views

Interior flight

Interior flight.
The plane was a new Airbus, (delivered in November 2011). The fleet is now practically all Airbuses.
French pilots arrived at the same time as the planes, and then were progressively replaced by Laotians who were trained in France
Perfect flight. The onboard welcome was cheerful and friendly.
Room for improvement in my opinion: the flight crew should be able to speak better English, even on domestic flights.
Congratulations to LAO AIRLINES for so much improvement.

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Economy LPQ - PKZ More than 3 years 5 reactions

Nos tickets électroniques mentionnaient que l'avion avait prévu de décoller à 13h30. Nous sommes arrivés à 11h00 le matin à l'aéroport et l'avion était déjà parti (il est parti à 10h00!). Il avait changé d'horaire sans nous prévenir, alors que LAO AIRLINE avait notre adresse mail et notre numéro de téléphone mobile (nous avions acheté les billets sur internet sur leur site web et ils nous avaient envoyé leur ticket électronique par mail et ils avaient notre numéro de téléphone portable) - Inadmissible - cela nous a gâché nos vacances car il n'y a pas de vol tous les jours sur ce trajet!
LAO AIRLINES n'est donc pas fiable -
De + ils ne veulent pas nous indemniser du préjudice subi, de leur faute!

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Economy VTE - ODY More than 3 years 6 reactions
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5 traveler reviews

Overall rating

3 / 5
3 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 3 / 5
Comfort 5 / 5
Costumer service 3 / 5
Your opinion of security 3 / 5
Food 4 / 5
Management of luggage 5 / 5
Comfort 5 / 5
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