THE WORST EXPERIENCE EVER!!!

Review of boriszu about the flight Smart Wings between Titograd and Malaga on 19/09/2018 in Economy
boriszu QS / TVS TGD / AGP

THE WORST EXPERIENCE EVER!!! I was on the flight QS1071 from Podgorica, Montenegro to Malaga, Spain via Prague, Czech Republic. Old airplane, with no room for legs, rude staff and long delays. But the worst thing happened after arrival at Malaga airport. My luggage was lost at Prague Airport and I have waited for 4 days to get it back! When I finally got my luggage it was completely destroyed with my clothes burned and ragged. At baggage claim we made a damage report. After that I was adviced to fill up a form about my damage on SmartWings website but since today nobody have contacted me. Stay away from this company!!!!!

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5

Flight pictures

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By boriszu, about Smart Wings,
Posted online by admin, on 12 April 2019, view original version
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