Qatar Airways

240 reviews - - Updated 3 hours ago

Qatar Airways - terrible customer service

Please think twice about flying with Qatar Airways. I have had a truly awful customer service experience with them. I intentionally missed a flight...

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Economy LHR - DOH 04/2016 9 views

Not the greatest airline

The flight was pretty good overall: the crew was nice, there were a lot of movies and the meal and snack were very good. The negative points: we were 3 couples and it was impossible for us to sit where we wanted, i.e., 2 by 2.
The plane was delayed, with no explanation or excuse while we had planned on taking a train.

There was a 10-hour layover with no services. According to Qatar, we hadn't paid enough for our ticket.

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Economy BKK - AMS 08/2015 2 reactions 64 views

Great flights but long when you add the layover in Doha (7h35min layover)

The flights were on recent planes (A380 and Boeing 787).
Very attentive crew.
Good meal (no alcohol because of Ramadan).
Punctual on both the departure and return flight.
Great landing on the return flight. The A380's pilot was French (Mr. L***ne) and a little chauvinistic.

JJ and BB

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Economy CDG - HKT More than 2 years 43 views

Good flight

The flight was good. It has proper amenities. The air hostesses were kind and polite. The toilet was clean. Cabin temperature was pretty good neither too cold not too warm just enough to keep oneself comfortable. The food was the only thing I did not like. It was very bland. The take off was smooth and the landing was good too. The messages from the cabin were at regular intervals. It was altogether a good experience

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Economy BLR - CDG More than 2 years

A very pleasant flight

My flight to Hanoi had two layovers: one in Doha and the other one in Bangkok. The ground and flight crews were pleasant, cheerful and friendly. I've never had so much space economy class and the meals were better than those on a lot of other airlines. In short, a nice flight with a good airline.

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Economy CDG - HAN More than 2 years 4 reactions 94 views

The 787 is amazing. . . A little . . . But no more

I was curious to see the 787. From the outside it's a beautiful aircraft. I'm not a fan of the la configuration 3+3+3 configuration especially when...

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Economy DOH - SIN More than 2 years 24 reactions 332 views


There was less legroom onboard the A330-300 than the A340-600. Otherwise, the screen and entertainment were identical. The cabin crew was still just...

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Economy DOH - HKT More than 2 years 2 reactions 78 views

Today I'm testing QR's A380!

Excellent first impressions from the moment I got on board. The interior was new and the screens were large with touchscreen displays. The space...

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Economy DOH - CDG More than 2 years 41 reactions 637 views

A top-notch business class

This is about the main flight segment between Bali and Doha via Singapore. I don’t think there are ever bad surprises with Qatar Airways. The...

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Business SIN - DOH More than 3 years 20 reactions 207 views

Very interesting cabin crew!

This flight was identical in every respect to the preceding one (QR944 on 01/02/2014 – an additional leg of a long-haul flight), with the same...

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Business DPS - SIN More than 3 years 8 reactions 213 views
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240 traveler reviews

Overall rating

3,88 / 5
3.88 stars over 5 - Based on 99 customers reviews
5 stars




Ratings summary

Value (price + quality) 4,01 / 5
Comfort 4,02 / 5
Costumer service 4,15 / 5
Your opinion of security 4,44 / 5
Food 3,85 / 5
Management of luggage 4,08 / 5
Comfort 4,02 / 5
Detailed ratings »

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365 travelers pictures

Discover your next flight in pictures

  • Chicken breast teriyaki by Nobu au dîner
  • Flight pictures #2
  • Siège
  • La suite centrale paroi baissée
  • Flight pictures #5
  • Deux Airbus A380 de Qatar qui se suivent...
  • Déjeuner arabe
  • Cappuccino, et mousse juste comme il faut
  • Ecran de divertissement personnel
  • SIège en position lit
  • Snack A320
  • Flight pictures #12
  • La tablette
  • Pâtes italiennes, sorte de gros raviolis farcis au fromage, délicieux !
  • Fruits frais (par contre malgré le grand écran je n'ai pas adoré le film - Gravity - qui manque un...
  • Cappucino à bord
  • Flight pictures #17
  • L'écran
  • Petit déjeuner à bord
  • La cabine
  • A éviter : rangée 6
  • Cadeaux enfants
  • Carte des champagnes
  • Avant le décollage à suvarnabhumi Airport, Bangkok.
  • Mauvais service. La faute à qui ? Au passager car il n'est pas permis de se plaindre
  • Hésitations à l'arrivée
  • Flight pictures #27
  • QR Economy
  • Business class.
  • Siège
  • Les 4 hublots du 777
  • Siège Business B787
  • Les toilettes
  • Appareil moderne A320
  • Et on se brosse les dents avec le kit Qatar
  • Grand écran avec des films récents en version française.
  • Vue depuis le siège 19K du 777-300ER à l'aéroport de Doha-Hamad International sur un Boeing 787...
  • Thé au salon first (pas du thé en sachet mais thé en feuille). Une carte est dispo pour se...
  • Siège très confortable et spacieux ; volets hublots à commande électrique. Hélas pas profité...
  • a330-300
  • Trousse Dior Femme
  • Un film avec la telecommane à écran tactile, facile pour piloter l'IFE
  • Mais moins bien que sur B777
  • Macaron avant de dormir
  • La cabine
  • On mange un peu
  • La suite centrale paroi relevée
  • @ Kuala Lumpur
  • Compensation (2x100 QAR utilisable si tu reviens sous 6 mois subir les problèmes de Qatar)
  • Plateau repas servi en premier en tant que "dîner" (désolé pour la qualité médiocre)
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