Pluna

4 reviews - - Updated on 28 June 2015
PU / PUA
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4 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 1 customers reviews
5 stars
0%
4
0%
3
0%
2
0%
1
100%

Ratings summary

Comfort 1 / 5
Costumer service 1 / 5
Your opinion of security 4 / 5
Comfort 1 / 5
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Terrible luggage service!



Terrible luggage service! My luggage was lost 3 times on 3 trips.
The new thing this time was that they asked me to look for it at the airport at my own expense and on my own time, while the first two times they did that themselves.
I'm being punished for paying the ticket price and choosing their airline. Terrible customer service.

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Economy GIG - MVD More than 3 years
eugenio

Good quality/price ratio



General: Good quality/price ratio.

Comfort: There were few passengers on board, so more space.

Service: Nothing special but a good quality/price ratio. The plane was in good shape.

Security: The plane seemed clean and in good shape.

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Economy MAD - MVD More than 3 years
stephane