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Airline website seems designed to foil you. Staff are scammers and will take your money
On-line boarding pass is available on the outward journey but for the return the website “locked up” and prevented us from retrieving the passes.
At the check in desk we were told we had to pay 15 euros EACH to get passes printed. They would not take payment at the desk and directed us to a non-existent ticket office to settle it. Not knowing what else to do we arrived at the gate and explained. They demanded cash. When we offered it they took it and one member ran off with it to “check all is OK”. No receipt, nothing. He literally ran away.
We were then told everything is OK and we can board. Still no receipt.
This is corruption and extortion, plain and simple. Crooked airline, crooked staff.