I had traveled a lot of the BOM-BKK sector but never on Bangkok Airways, so was curious to try this airline.
We flew to Krabi via Bangkok. On the Mumbai - Bangkok flight, the service was absolutely terrible. The boarding was dis organised and an absolute chaos.
The inflight service was one of the worst I have ever come across.
The staff seemed very rude and arrogant to everybody on the flight. They made no effort to even listen to passengers when they made requests. While preparing to land, one of the air hostess was snatching away blankets from sleeping passengers.
I don't think I would make the mistake of flying Bangkok Air again. I will happily go back to flying Thai Air.
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