A "boutique" flight

Review of BTA about the flight Bangkok Airways EY7708 between Bangkok and Koh Samui on 18/06/2012 in Economy
BTA PG / BKP BKK / USM
Note: This review is about an experience that happened more than 3 years ago.

Last flight of a CDG-AUH-BKK voyage with Etihad and BKK-USM with Bangkok Airways.
As you can't tell it from the name, USM is Koh Samui.

Now, at Koh Samui there is only a private airport and it just so happens to belong to Bangkok Airways, which gives it a virtual monopoly there (90% of the flights). It doesn't take long to make a choice therefore.
It's a one hour flight aboard an A319, a plane I prefer to the B737s, which are narrower, meaning the Airbus offers a little more space.

I'm catching the last flight of the day, which turns out to be delayed for an hour because of work on the runways that for months has been affecting all domestic flights, which make several turnarounds at day at Bangkok.
Nevertheless, the wait isn't too bad: Bangkok Airways provides a lounge for all passengers; it's not the height of luxury, but for economy class it's fairly unusual, and they offer snacks and drinks.

In contrast to boutique hotels, which don't offer catering, this boutique airline, as it's called, provides quite a complete and satisfying tray meal on this one hour flight; and again, that's with economy class.

Bangkok Airways is an audacious airline which pushes service levels to the limit to stand out amongst the five or six airlines in the country. Overall, this was a very good flight, despite the delay, which can be forgiven since an explanation was provided beforehand and because the lounge was available.

And above all, it can be forgiven because of the outlandishness of the airport, or should that be aerodrome? I'll post photos with the review of the return flight.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
4 / 5
Costumer service
5 / 5
Your opinion of security
4 / 5
Food
4 / 5
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By BTA, about Bangkok Airways, , close to Paris, Île-de-France, France
Posted online by HappyFlight, on 12 March 2014
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  • Plateau-repas honorable sur Bangkok Airways
  • Ambiance vacances dès la sortie de l'avion à Koh Samui

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