Bangkok Airways

46 reviews - - Updated 18 hours ago

Pleasant Flight

Online check-in was easy and the boarding pass was sent by mail. Pleasant 1h30min flight. Small snack served on board. Friendly crew. The wait...

Read more about « Pleasant Flight »
Economy BKK - HKT More than 3 years 61 views

Terrible flight

I had traveled a lot of the BOM-BKK sector but never on Bangkok Airways, so was curious to try this airline.

We flew to Krabi via Bangkok. On the Mumbai - Bangkok flight, the service was absolutely terrible. The boarding was dis organised and an absolute chaos.

The inflight service was one of the worst I have ever come across.

The staff seemed very rude and arrogant to everybody on the flight. They made no effort to even listen to passengers when they made requests. While preparing to land, one of the air hostess was snatching away blankets from sleeping passengers.

I don't think I would make the mistake of flying Bangkok Air again. I will happily go back to flying Thai Air.

Read more about « Terrible flight »
Economy BOM - BKK More than 3 years 1 views

A nice little flight (BKK - USM)

At first I wanted to take the Thai flight but the schedule wasn't good for me, so I chose Bangkok Airways and I wasn't disappointed. When I...

Read more about « A nice little flight (BKK -... »
Economy BKK - USM More than 3 years 3 reactions 415 views

A nice airline

One-hour flight between Bangkok and Siem Reap.
A320, a little old.
Good service, professional flight crew and on-time departure and arrival.
Access to the lounge at both Bangkok and Siem Reap.

Read more about « A nice airline »
Economy BKK - REP More than 3 years 1 reactions 33 views

Pleasant little flight

The seat was average in terms of comfort. The screen was located beneath the luggage rack and there was no choice available, just a documentary to watch.

The small meal served onboard was very modest but of good quality. The cabin crew were young and efficient.
There were no problems with the way the plane was flown: both the take-off and landing were good. No complaints about the baggage delivery service: everything was there at arrival. We also arrived at destination at the scheduled time.

Read more about « Pleasant little flight »
Economy BKK - VTE More than 3 years 3 reactions 54 views

Straightforward and efficient!

This was a very good flight onboard an A319-100, despite the short distance involved (the flight lasted just one hour). OK, there was understandably...

Read more about « Straightforward and efficient! »
Economy BKK - VTE More than 3 years 18 reactions 451 views
Mickaël S.

Always excellent

- Boarding:
No problems. The cabin crew were very nice.

- Take-off and landing:
No problems.

- Punctuality:
Bit of a hiccup: boarding took place at the time scheduled for take-off...

- Seat:
At 5 ft 3, I had no problems; what's more, the flight duration was only one hour.

- Temperature:
Ideal, I wore a short-sleeved shirt throughout the whole flight.

- In-flight entertainment:
This was a domestic flight with just safety announcements for entertainment.

- Meal:
A nice snack

- In-flight information:
It was in English, and I hardly understood anything because it was too fast.

- Cabin crew:
Cheerful and attentive

- Baggage
Huge advantage: 30 kg allowed if you have a "Frequent flyer" membership.

- Conclusion:
I've been using Bangkok Airways for three years and I'll continue to do so.

Read more about « Always excellent »
Economy BKK - CNX More than 3 years 4 reactions 100 views

A pleasant, short flight

A nice surprise: a lunch tray (low calorie, with fish!) in a short flight of about an hour. See the photo. Departure and arrival were on time. You...

Read more about « A pleasant, short flight »
Economy BKK - VTE More than 3 years 15 reactions 297 views

Very nice airline

Boarding was very quick on the Airbus A319. The crew was efficient and smiling on board and during check-in. A small snack was served on board. Departure and arrival were on time.

Read more about « Very nice airline »
Economy USM - BKK More than 3 years 1 reactions 40 views

Honestly, it was very nice

A short 50-minute flight.
The crew was smiling. Small snack.
Airplane in perfect state.
Departure was 100% on time and we arrived early….
A special mention must go to the ground agent.
She checked the bags on three flights of three different airlines belonging to three different alliances. Hats off! USM – BKK – CDG – GVA.

Read more about « Honestly, it was very nice »
Economy USM - BKK More than 3 years 1 reactions 42 views
Write your review

46 traveler reviews

Overall rating

5 / 5
5 stars over 5 - Based on 3 customers reviews
5 stars

Ratings summary

Value (price + quality) 4,33 / 5
Comfort 3,67 / 5
Costumer service 5 / 5
Your opinion of security 5 / 5
Food 4 / 5
Management of luggage 5 / 5
Comfort 3,67 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

19 travelers pictures

Discover your next flight in pictures

  • Plateau repas ; il y a en plus du jus d'orange, du thé et du café à volonté
  • Plateau-repas honorable sur Bangkok Airways
  • 45 ans de la compagnie
  • A320 A319 ATR72 flotte de BBK Airways. Magazine à bord.
  • Vue du ciel ...
  • Flight pictures #6
  • Mon sac !
  • L'ATR tout coloré
  • Accueil en musique ; l'annoncé sécurité en est d'autant plus sympa
  • Flight pictures #10
  • Plateau repas ! Avec poisson !
  • Décollage
  • Embarquement
  • Avion coloré ; et la direction promet des nouveaux décors en 2014
  • Flight pictures #15
  • Flight pictures #16
  • Les "paxbus" version Koh Samui
  • Sièges ECO
  • Arrivée A320 avant embarquement.

3 contacts

Find the best way to contact your airline.

View in Google Maps

In France

122 Avenue des Champs Elysées
75008 PARIS
Phone: 01 53 43 53 45
Fax: 01 53 43 79 19
Email: Accessible only to connected users. Create my account

Is it working? 1 positiv votes 0 negativ votes
Updated on 29 January 2014 | Report a problem


Phone: 01 53 43 79 09
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 0 negativ votes
Updated on 19 July 2013 | Report a problem

More »