Austrian : Vienna - Paris Charles De Gaulle

6 reviews - - Updated 24 hours ago
OS / AUA VIE / CDG
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6 traveler reviews

Overall rating

4,67 / 5
4.67 stars over 5 - Based on 3 customers reviews
5 stars
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4
25%
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Ratings summary

Value (price + quality) 4,67 / 5
Comfort 5 / 5
Costumer service 5 / 5
Your opinion of security 4,67 / 5
Food 4 / 5
Management of luggage 5 / 5
Comfort 5 / 5
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Good Quality/Price Ratio.



Check in was done quickly at the Austrian terminals. Boarding was done at 5:15 pm for a 5:20 pm departure. Welcoming crew on this A321. The...

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Economy VIE - CDG More than 2 years 10 views
nashtags

Overbooking - OS 7117 flight



Overbooking done with no scruples. Apparently this airline has a bad reputation (this information was provided by the staff at the airport, who affirmed that this airline has a reputation for that). Boarding was close (two other passengers, traveling from the other side of the world, had a flight delay - imagine their joy when they learned that the last flight of the day that was supposed to take them to Paris had left without them). We finally gave the places to these two people since we were on standby with our tickets.

Online check-in wasn't available in advance, so it was impossible to avoid the endemic problem in airlines: over-booking.

Otherwise the flight and the service were good. However, I want to warn you that this airline regularly overbooks flights, preferring to leave people ("customers") in a bad situation rather than trying to inform them. In my opinion it's an outrageous practice. You can't randomly play with your customers' schedules like that. There are serious consequences.
Thank you for reading my review.
A.

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Economy VIE - CDG More than 3 years 2 reactions 57 views
antoine.lippens

Excellent airline



So, apart from a French passenger playing with his mobile while landing and therefore calling for a rather late steward's intervention, it was an...

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Economy VIE - CDG More than 3 years 3 reactions 211 views
Mancini
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Retard sans explications et remise des gaz à l'arrivée sur Paris



Plus de désagréments contrairement au vol allé.
L'aéroport de Vienne est très agréable et fonctionnel, tout s'est fait très rapidement et sans encombres. En revanche, notre identité n'a jamais été contrôlée, ce qui peut être normal mais reste toujours un peu surprenant.
Embarquement en retard encore une fois, sauf qu'aucune explication n'a été fournie. Ceci est toujours un peu pénible.
Durant le vol, rien à signaler en particulier, si ce n'est que l'atterrissage est annoncé très en amont, surement pour garder de l'ordre durant le vol, mais du coup je trouve ça un peu pénible... à l'allé, même topo, Austrian demande à ses passagers de ne plus se lever pour un atterrissage imminent alors que celui-ci n'intervient pas avant 45 minutes.
Lorsque nous allions nous poser sur CDG, le pilote a remis les gaz et nous a informé qu'un avion se trouvait sur la piste d'atterrissage, ce qui retardait ce dernier de 15 min. Toujours un peu surprenant mais nous savions que cela arrive de temps à autre.
De plus, beaucoup de vent sur Paris, la deuxième tentative fut la bonne, atterrissage contrôlé malgré le vent.

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Economy VIE - CDG 12/2017
Shibi26
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" Best Airline Staff Service" in Europe



J'arrive à 5h40 à l'aéroport pour un départ à 7h05. Direction le terminal rénové d'Austrian. J'ai acheté le vol en partage de code avec Air France...

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Economy VIE - CDG More than 2 years 7 reactions 89 views
francoiscc

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5 contacts

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In France

Phone: 0 820 816 816 (0.12€/min)
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