Almost as bad as Thomson

Review of RCH about the flight Enter Air between London Gatwick and Rhodes on 17/09/2016 in Economy
RCH OF / ENT LGW / RHO

Not so rapacious as Thomson at baggage check in (Thomson extort maximum possible cash for slightest overweight)

Extremely limited on-board menu, almost identical to Last Choice (aka Thomson).

Main difference was that of the 8 items we might have bought only 3 (yes 3) were available so pretty poor service.

Of the three toilets, one, the one at the front of the plane, where we were sitting was out of order. This is unacceptable and no fun at all on a four hour flight,

Cabin staff were lovely but working in a really bad system.

Had the hot chocolate, hot is not a good description. Chocolate is not a good description.
Had a box of Pringles, but I would not be surprised to find that they were a knock off. Sell by date was a year ahead but they were not crisp, tasted stale and left a nasty taste in the month. This was 2.5 euros very badly spent.

There was nothing on the information provided (in this case by Olympic Holidays) to tell us that the flight included no food, so we had not provided ourselves with anything edible to take on the plane. What we bought on the plane could only be described as edible in comparison to some real rubbish.

Not at all impressed or happy.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
1 / 5
Costumer service
2 / 5
Your opinion of security
3 / 5
Food
1 / 5
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By RCH, about Enter Air, , close to Greece
Posted online by Nicolas, on 22 September 2016, view original version
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