Worst flight ever!

Review of Salllyp about the flight Enter Air between London Gatwick and Kefalonia on 14/08/2016 in Economy
Salllyp OF / ENT LGW / EFL
Note: This review is about an experience that happened more than 3 years ago.

Wow this airline is so bad I don't actually know where to start! Well let's start with the delay out there (3 hours) it was a very uncomfortable wait!

And it didn't get any better when we boarded the flight! The plane was filthy it didn't look they cleaned it for a long time.... the seats were unbearably uncomfortable and it didn't help not having any magazines or food.

I've never heard of a airline that doesn't sell many options of food! The toilets were disgusting and unclean and for your own benefits I certainly suggest not to use them! It still doesn't end here... I have never come across such rude polish staff they didn't speak any English nobody understood what was coming out there mouths...

They were so rude they couldn't even crack a smile! Then on the way back surprise surprise another delay we were all waiting for the plane to arrive which took 1 hour then when we boarded the aircraft we had to wait an hour just for them to get on the runway however we never quite got there due to another delay which took 2 hours!

So we were all very uncomfortable in the planes seats! The staff could have made it less stressful if they could have apologized by giving out free water... It was all very hectic and hot whilst waiting for takeoff.

Finally takeoff came and again the staff were rude and nobody could understand them... Fair enough to the captain who did apologize a few times (thank you).
Furthermore I suggest no body used this airline! I am certainly not using enter air again... Coming back from a very laid back person and someone who is a frequent flyer! Worst airline ever (I don't even want to give you one star, zero would be about accurate)!

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5
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By Salllyp, about Enter Air, , close to United Kingdom, via its phone
Posted online by Nicolas, on 29 August 2016, view original version
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