This was my first experience of Air New Zealand's new 787-900.
The plane was simply perfect. It was clear to see that it was obviously new. The cabin crew were simply perfect and attended to our every little need. The meals provided were really of very high quality compared to some airlines.
The only little negative point was the check-in process at Shanghai, which took a long time because only four desks were open initially, though two hours before departure they increased it to six.
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