The airline lost our luggage and then didn't care.

Review of sogood about the flight Merpati Nusantara MZ 6129 between Bali and Labuan Bajo on 21/06/2013 in Economy
sogood MZ / MNA DPS / LBJ
Note: This review is about an experience that happened more than 3 years ago.

The flight was fine but there was a delay without any information provided.
When we arrived, 6 or 7 passengers didn't have their luggage.
Merpati's "representative" didn't give a hoot about us. And we had to stand there like idiots, stuck without any luggage, and Merpati didn't care.
I will never again use this airline and I do not recommend it.
Say no to Merpati!

Overall rating
2 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
4 / 5
Costumer service
2 / 5
Your opinion of security
3 / 5
1 / 5
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By sogood, about Merpati Nusantara,
Posted online by Florian de What The Flight, on 21 June 2013
This review has been read 64 times
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This review is also available in French.

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