Pros and cons

Review of nidrallig about the flight China Eastern Airlines MU554 between Paris Charles De Gaulle and Pu Dong on 12/09/2013 in Economy
nidrallig MU / CES CDG / PVG
Note: This review is about an experience that happened more than 3 years ago.

I booked this flight on the airline website one month before my departure. I directly received a very brief confirmation e-mail (only one line of text with a link to access my e-ticket). Since I had to take a (domestic) Shanghai-Jinan flight right afterwards, I tried many times, in vain, to contact the Parisian branch of the airline to know if my luggage would be transferred. They never answered.

On the day of departure, boarding went fine. The agents welcomed passengers with a “Ni hao” that I did not expect! The plane was new and clean.
The flight took place without a problem, from beginning to end. The meals (which had been charged in Paris) were not bad. On the other hand, the flight attendants were not very smiling.
I think of not flying with this airline again for one only reason: everything is in Chinese. The films (some in English), the reading material, the people… This could be nice, but when you have more than 10 hours of flight, it can become annoying. I was lucky enough to have an empty seat on my left, which allowed me to accommodate myself better, because the seats are typical of the class I booked: economic (thus terrible).
We arrived on-time in Shanghai. Ready for another hour inside a plane for a domestic flight (no need to check my bags again) with China Eastern.

So, for me, there were pros and cons, but other people might think differently.

Overall rating
3 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
5 / 5
On board
3 / 5
Costumer service
1 / 5
Your opinion of security
5 / 5
3 / 5
Was this review helpful?

Most read opinions about China Eastern Airlines

By nidrallig, about China Eastern Airlines, , close to China
Posted online by HappyFlight, on 8 October 2013
This review has been read 681 times
Flag this review
This review is also available in French.

Are you a representative of China Eastern Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read China Eastern Airlines reviews