Lukewarm impression

Review of matthieu about the flight China Eastern Airlines between Shanghai and Beijing Capital on 02/10/2013 in Economy
matthieu MU / CES SHA / PEK
Note: This review is about an experience that happened more than 3 years ago.

Two-hour flight with China Eastern. The outward trip was on October 2, 2013. For starters, for this route this airline uses an Airbus A330, which is more comfortable than a smaller airplane. However, departure was 45 minutes late and we had to wait sitting inside the plane because there was a “mechanical problem.” I can understand this, of course, but the cabin crew didn't give us any information. The flight attendants, then, decided to serve passengers sodas while we waited to take off. They seemed to forget, though, that my Chinese neighbor and I were there and, so, we got no drinks despite my neighbor having yelled at them in Chinese. The flight was then able to take off without a hassle and it went very well. The legroom was good and the plane was very clean. Aside from the mechanical issue, China Eastern did the job.

The return flight to Shanghai was on October 6, 2013. Departure was 30 minutes late at Beijing due to fog, but we were able to take off anyway, while the plane of a friend who was on an Air China flight at the same time had a one-and-a-half-hour delay. I consider myself lucky. Breakfast was weird and not very appetizing and if you wanted a coffee, you had to ask. The most annoying part of this flight was a passenger who would not stop expectorating in a plastic bag, doing this a good 20 times during two-hour flight, always very loudly clearing her throat (I’ll leave this to your imagination). Flight information was very good and landing was very soft.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
Comfort
4 / 5
Costumer service
3 / 5
Your opinion of security
4 / 5
Food
2 / 5
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By matthieu, about China Eastern Airlines, , close to Shanghai, Shanghai, China
Posted online by HappyFlight, on 6 October 2013
This review has been read 1722 times
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