China Eastern Airlines

56 reviews - - Updated 19 hours ago
MU / CES
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56 traveler reviews

Overall rating

2,44 / 5
2.44 stars over 5 - Based on 27 customers reviews
5 stars
7%
4
15%
3
26%
2
19%
1
33%

Ranking

90

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Ratings summary

Value (price + quality) 2,85 / 5
Comfort 3,3 / 5
Costumer service 2,52 / 5
Your opinion of security 2,96 / 5
Food 2,48 / 5
Management of luggage 2,7 / 5
Comfort 3,3 / 5
Detailed ratings »

Opinions about China Eastern Airlines

Author Title Rating
pierre S. Great flight! 5/5
aussenac_c A journey of two enjoyable hours 4/5
BOSno75 Nice Flight :) 4/5
Opinions about China Eastern Airlines

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Delayed flight with luggage missing on arrival.



When we arrived in Shanghai, the person in charge of managing transfers told us that because of the delay of the flight from Paris, our transfer to Tokyo would take place on another flight. Then at the transfer counter, without another word, they told us to board.

We discovered that our flight to Tokyo was also delayed. During boarding, there was no trace of us in the system. Panic on board, they reissued us boarding passes. Everything would have been fine, if our luggage hadn’t stayed in Shanghai despite what they told us.

The staff at the Shanghai airport was unfriendly, panicking at the tiniest things. In short, an airport to avoid.

However, the flight to Tokyo had no problems.

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Economy PVG - HND 04/2016 1 views
JM77

Nice Flight :)



- A very nice flight from Singapore to Shanghai with MU546. It was a China Eastern flight made on a plane from Shanghai Airlines. - Check-in...

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Economy SIN - PVG 03/2016 1 reactions 174 views
BOSno75

Perfect!



The plane was an Airbus A330. The meals were of decent quality and you could have drinks whenever you wanted. There was a choice of films available. The stewardesses couldn't speak a word of French and only very little English. The window blinds were down from take-off.

Everything went perfectly, from baggage check-in to boarding. The outbound flight was on schedule; the return flight arrived in Paris half an hour late.

The landings were gentle. It was a young woman pilot for the return flight (true gender equality). We also had the same seated tai-chi session on the 13-hour return flight as on the outbound flight! You have to enter into the spirit!
At €535 for a two-way ticket, it was fantastic!

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Economy CDG - SHA 04/2015 7 reactions 515 views
mary-k

A good connecting flight



The check-in process was a bit long, but this was nothing serious. There were no problems with the baggage, despite it being two kilos over the limit, and you could have two items checked in to the hold.

Boarding was a bit disorganised, though there were no major hitches. The flight itself was pleasant, with a meal and drinks service included. There were two main dishes to choose from and the quality was fairly good for a flight with a Chinese airline. There was no IFE system on this old A330. There was, however, plenty of legroom.

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Economy PVG - NRT 04/2015 2 reactions 177 views
bouriquet45

A trip with a Chinese airline



The flight was pleasant overall.
The descent was long so we had to turn off our electronic devices very early.

You couldn't use a phone but on the other hand e-readers and tablets were OK. Attention, iPods are treated the same way as phones.

The meal was small but good, and the crew came by again to serve drinks.

There was an obvious lack of security. There was no enforcement of seatbelts, and when the passengers didn't follow the rules the crew didn't say anything.
Comfortable seat.

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Economy PVG - SHE 02/2015 1 reactions 147 views
val91

A very low-cost flight



The price for this flight between Shanghai and Shenyang was good, but the quality of the service was as low as the price. Admittedly, the plane was in pretty good shape and had with enough legroom. However, the flight crew was not very cheerful or even pleasant. All of this is to say that my flight had minimum comfort for a minimal price.

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Economy PVG - SHE 03/2015 1 reactions 190 views
aussenac_c

A journey of two enjoyable hours



This flight departed very early in the morning for Shanghai. Comfort levels were minimalist but sufficient for such a short flight. There was a...

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Economy SHE - PVG 01/2015 5 reactions 638 views
aussenac_c

Pleasantly surprised



We had read a lot of negative reviews about this airline and as a result we were apprehensive.

In the end, there was nothing to complain about. It's true that the best way to judge an airline is how it handles problems, but since everything went well for us, we'll just talk about the trip.

First of all, there were no delays. The seats, the meal and snack, the takeoff, the temperature and the in-flight information were basically at the same level of other airline companies.

It turned out that there were not a lot of films in French and what's more they were subtitles in Chinese, but that wasn't really a problem. The flight crew came by frequently to offer water.

In conclusion, we were pleasantly surprised and would not hesitate to use this airline again, especially at this price.

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Economy SHA - MEL 12/2014 2 reactions 274 views
steve_delletin

Great flight!



First of all, I've read a lot of negative reviews of this airline and I have to say that in my opinion this was an excellent flight on a brand new...

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Economy PVG - CDG 01/2015 14 reactions 1,8k views
pierre S.

The worst company in existence



I've never traveled in such terrible conditions: they lost my bag, served inedible food, refused to serve me a glass of alcohol and refused to let me change places when my screen stopped working. The Chinese staff was terrible and did not try to compensate you for anything.

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Economy CDG - PNH More than 2 years 5 reactions 673 views
josephtoum

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