Appalling, don't respect their commitments

Review of bond007 about the flight Air Mauritius AF 981 between Paris Charles De Gaulle and Mauritius on 17/08/2014 in Economy
bond007 MK / MAU CDG / MRU
Note: This review is about an experience that happened more than 3 years ago.

My wife and I were traveling with our 22-month old baby so we specifically reserved 3 seats together so we could better take care of and manage the baby on our return from vacation. However, to our astonishment during check-in a stewardess told us that we would be seated separately, with me 10 rows away from my wife and baby. What's more our baby was sick and did not like being separated (which is why we had specifically reserved adjoining seats in advance). During the entire length of the flight, no member of the flight crew tried to help my wife or to clean the seat where the baby had thrown up.

In short, I'm leaving this review in order to make sure that this type of incident, which I consider extremely serious and unprofessional, does not happen again since during the flight several passengers encountered the same exact problem.

Best regards.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
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By bond007, about Air Mauritius, , close to Le Perreux, Île-de-France, France
Posted online by HappyFlight, on 18 August 2014
This review has been read 241 times
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One comment RSS Comments

lemoricien replied Translate

Vous savait cela n'ai pas la faute de la compagnie mais des membres d'équipages.
Je suis un habitué de cette compagnie car je suis originaire de l'Ile Maurice, je trouve leur qualité très bien.
Pourquoi ne faite vous pas un courrier a la direction pour leur expliquer?

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