Appalling, don't respect their commitments
My wife and I were traveling with our 22-month old baby so we specifically reserved 3 seats together so we could better take care of and manage the baby on our return from vacation. However, to our astonishment during check-in a stewardess told us that we would be seated separately, with me 10 rows away from my wife and baby. What's more our baby was sick and did not like being separated (which is why we had specifically reserved adjoining seats in advance). During the entire length of the flight, no member of the flight crew tried to help my wife or to clean the seat where the baby had thrown up.
In short, I'm leaving this review in order to make sure that this type of incident, which I consider extremely serious and unprofessional, does not happen again since during the flight several passengers encountered the same exact problem.
1 / 5
Value (price + quality)
1 / 5