Air Mauritius

41 reviews - - Updated on 27 April 2017
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41 traveler reviews

Overall rating

2,75 / 5
2.75 stars over 5 - Based on 12 customers reviews
5 stars




Ratings summary

Value (price + quality) 2,5 / 5
Comfort 3,4 / 5
Costumer service 3,6 / 5
Your opinion of security 3,4 / 5
Food 3 / 5
Management of luggage 3,6 / 5
Comfort 3,4 / 5
Detailed ratings »

Opinions about Air Mauritius

Author Title Rating
loule Really Short. 3/5
Opinions about Air Mauritius

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Really Short.

Leg via Mauritius to return to the city. The 35-minute flight was on an Airbus A340 Jumbo Jet, which I assume was because of the amount of passengers who travel between these 2 islands in the Indian Ocean.

Nevertheless, this flight allowed me to get an idea of layout of the economy cabins on Air Mauricius, and they were really cramped. I think that a long-haul flight in economy class in that cabin would be pretty uncomfortable.
In any case, no complaints for this short 35-minute leg where the plane didn't even reach cruising altitude.

Check in at Saint Denis was pretty tedious

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Economy RUN - MRU 07/2016

Good airline

This was the first time that I've taken a B747-SP.
In fact, it was a shortened 747. It's a little strange but this type of plane carries fewer passengers than a 747-400 but with an almost larger range.
Obliging flight crew.
Meals were very good.
They followed the schedule.
There was an overall feeling of security.

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Economy CDG - MRU More than 3 years 5 reactions 22 views


The cabin crew were incompetent and in a hurry to dish out the revolting meals. There was no pre- or after-dinner drink available. They served dessert without clearing away the plates. The plane was old and you couldn't choose what film to watch. The chief steward was overworked. It's expensive considering the only thing you can really do is sleep.

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Business MRU - CDG More than 2 years 7 reactions 77 views

Good service but sub-par entertainment (older cabin)

I'm a little disappointed with Air Mauritius. On the outside their planes look relatively modern and "new." The Business Class seat itself was...

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Business MRU - CDG More than 2 years 1 reactions 104 views
Jordan D.

Flight was ok

Check-in pretty fast.
Unfortunately they changed our pre booked seats and we got some in the middle raws of the plane.
Borading on time and efficient.

Ife fine but quality of the screen is a bit outdated. Size is ok

Diner and breakfast were fine and we had the choice between two meals during the flight tey come several time with water.

Seats are OK, not particular comfortable but not bad.

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Economy MRU - CDG More than 2 years 1 reactions 7 views

Appalling, don't respect their commitments

My wife and I were traveling with our 22-month old baby so we specifically reserved 3 seats together so we could better take care of and manage the baby on our return from vacation. However, to our astonishment during check-in a stewardess told us that we would be seated separately, with me 10 rows away from my wife and baby. What's more our baby was sick and did not like being separated (which is why we had specifically reserved adjoining seats in advance). During the entire length of the flight, no member of the flight crew tried to help my wife or to clean the seat where the baby had thrown up.

In short, I'm leaving this review in order to make sure that this type of incident, which I consider extremely serious and unprofessional, does not happen again since during the flight several passengers encountered the same exact problem.

Best regards.

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Economy CDG - MRU More than 2 years 6 reactions 241 views

The pleasure of travelling

We recommend this airline to go to Mauritius.
The crew was extraordinary, friendly, kind, attentive.
The meal, which included an appetizer, was very good. There were no restrictions.
The airplane was a bit old, but still very good.
No problems on takeoff and landing.
Information, boarding, check-in: all perfect.
In-flight entertainment was a bit limited, with a somewhat old screen. When you travel at night, though—as we did in this flight—, this isn't a problem.

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Economy CDG - MRU More than 3 years 5 reactions 161 views

Flight cancellation

Our flight to Pierrefonds St Pierre, Reunion, was scheduled to depart at 1:35 p.m. (MK256).

With no explanation, the flight was cancelled and we had to head to St Denis at 3:45 p.m. (MK238). Upon arrival, we had to take a bus to cross the island and get to our final airport. We were 35 people in this situation. It’s common practice for Air Mauritius to cancel flights and make agreements with Air France to save money.

In the end, there was a four-hour delay and no way of getting a compensation because Air Mauritius never answers. When will there be an efficient co-operative to force them to respect the passengers and make them pay compensations?

The state of the plane often leaves a lot to be desired. The lavatories were dirty, with a strong smell of urine.
People really have to avoid flying with this airline for them to realize their lack of consideration for their passengers.

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Economy MRU - RUN More than 3 years 1 reactions 33 views

Perfect flight

A one-and-a-half-hour flight for 560 km. The cabin was disinfected before takeoff, as they usually do between the islands of the Indian Ocean (among...

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Economy MRU - RRG More than 3 years 21 reactions 105 views

CDG - Mauritius and Mauritius - CDG

2nd trip to Mauritius on Air Mauritius.

Departure was on 1/19/14 at 4:20 pm from CDG. Check-in was fluid and quick. Boarding started at 3:35 pm, with no delays, and they were always thoughtful when you had children, giving you a small priority.

Takeoff on the Flamboyant was on time, and to my great surprise there were interactive screens on board with a large choice of recent and older movies, animation for the children and games. The time passed much faster.

The flight crew was just as helpful and cheerful as before, the food was satisfying and the breakfast was very hearty.

The landing at the new Mahébourg airport was smooth and on time. Speed, efficiency and quick baggage claim. We were in the taxi within 30 minutes.

The return flight was on 1/31/14 at 11:35 pm and I don't have anything to add except there was a little surprise for the children on board: a bag with the colors of Mauritius with a hat, coloring book and stuffed toy. It was a nice touch.

Landing at CDG was smooth at on time. I am still very satisfied and I am looking forward to our next vacation with Air Mauritius.

Read more about « CDG - Mauritius and... »
Economy CDG - MRU More than 3 years 4 reactions 165 views

14 travelers pictures

Discover your next flight in pictures

  • Avant le décollage direciton paris CDG
  • Flight pictures #2
  • 3b-nbi
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  • L'île cocos et l'île aux sables à l'arrivée sur Rodrigues
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  • Au nouveau lounge MK avant d'embarquer