Delayed Flight.

Review of frenchalain about the flight Malaysia Airlines 782 between Kuala Lumpur and Bangkok on 30/08/2016 in Economy
frenchalain MH / MAS KUL / BKK
Note: This review is about an experience that happened more than 2 years ago.

They announced the wrong gate: B8 instead of H2.

The usual "organization" in KL.

Boarding was on time but takeoff was 25 minutes late, which is a lot for a two-hour flight, and considering the competition from Air Asia they need to do better.

The seat did not recline.

There was a choice of two meals, (chose chicken and pasta, not bad) soft drinks and then tea or coffee.

Watched a film in French, they handed out headsets late, 15 minutes after takeoff, and taken away too early.

Should have left it on until the end of the flight and the service stands out with better quality than Air Asia.

Unfortunate 30-minute delay.

Didn't check any bags.

Overall rating
2 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
On board
4 / 5
Costumer service
4 / 5
Your opinion of security
4 / 5
4 / 5

Flight pictures

Approche porte du B737 All the pictures (6) »
Was this review helpful?

Most read opinions about Malaysia Airlines

By frenchalain, about Malaysia Airlines, , close to Ban Phan Thong Luang, Changwat Chon Buri, Thailand
Posted online by Nicolas, on 31 August 2016
Flag this review
This review is also available in French.

Are you a representative of Malaysia Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Approche porte du B737
  • Préparatifs . . .
  • Arrivée du B737
  • Sièges éco
  • Affichage
  • Carte embarquement

Add a comment

Read Malaysia Airlines reviews