A flight with positives and negatives

Review of Pillowa about the flight Malaysia Airlines between Bangkok and Kuala Lumpur on 30/11/2014 in Economy
Pillowa MH / MAS BKK / KUL
Note: This review is about an experience that happened more than 2 years ago.

Very first flight on Malaysia Airlines. In Bangkok, Malaysia Airlines was helped by Thai Airways (for check-in and boarding).

Once on board, my overall impression was rather disappointing, despite the friendly smiles from the flight crew.

Besides the 45-minute delay departing from Bangkok, the main thing I will remember is the appearance of the seats: disgusting.

The safety demonstrations were broadcast in the cabin on video this B737-800. The cold snack was free, but its preparation lacked originality.

All the same, one positive point about the service was an offer of extra beverages during clean up. The flight crew was, it must also be emphasized, very professional. Always cheerful and attentive, they helped distract me from my problems with comfort.

For the record, Malaysia Airlines is competing with Thai Airways and Air Asia on this route.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
4 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
4 / 5
Food
2 / 5

Flight pictures

Collation froide servie 20 minutes après le décollage. Deux choix concernant le menu: un sandwich ou un croissant "sandwich", accompagné d'un gâteau à la banane. Rien de bien original. De plus il m'est servi tel que sur la photo, à demi filmé. A t-il été déjà goûté pour ma sécurité?? LOL. Ce petit coffret est cependant servie gratuitement, tout comme les boissons fraîches alcolisées ou non et le thé et le café. Une bonne surprise cependant, une deuxième offre de boisson est proposée lors du retrait du plateau. All the pictures (5) »
Share!
Was this review helpful?
3
0

Most read opinions about Malaysia Airlines

By Pillowa, about Malaysia Airlines, , close to Malaysia, via its phone
Posted online by HappyFlight, on 1 December 2014
This review has been read 369 times
Flag this review
This review is also available in French.

Are you a representative of Malaysia Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Collation froide servie 20 minutes après le décollage. Deux choix concernant le menu: un sandwich...
  • Espace pour les jambes assez limité. De plus le siège en imitation cuir semble avoir fait son...
  • Un autre exemple de l'aspect défraîchi des sièges. Ci contre ce que je découvre une fois ma...
  • De la moisissure ou de la poussière au niveau du hublot! Cela ne donne pas envie de regarder à...
  • Le PNC, l'atout maître de Malaysia Airlines!!! Souriant, en toute circonstance! :-)

Add a comment

Read Malaysia Airlines reviews