Malaysia Airlines

96 reviews - - Updated 19 hours ago
MH / MAS

An embarrassment to Malaysia! AA Should be the Flag Carrier..



Worst airline ever... We found ourselves stranded in KL due to a catalog of errors and failings by the airline and misinformation given by their...

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Economy KUL - DPS 01/2018 1 reactions
Adam G

Extremely Bad Service



The flight from Heathrow to Kuala Lumpur was a new flight MH4. It was hard to call for the steward/stewardess as the button was too far. I'm in an...

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Economy LHR - KUL 07/2018
nia H.

Nasty airline



Booked and paid $14000 for 9 passengers 8 months back. Received an email couple of months back informing about rescheduling of flights. We got it rebooked and have been waiting for tickets for the last 2 months (Case#2017081937008923). I have called their customer service relentlessly for the last 2 months and have even emailed the CEO Peter Bellew and head of customer service for understanding the delay. No one has any answer, we are still waiting for our tickets. Kindly stay away from this airline, it's just going to give you grief, book your tickets with a decent airline.

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Economy SYD - BOM 09/2017
Manojdilsy

.....and here my response to Malaysian Airlines belated reply to my complaint......



Dear F**** Z****, Thank you for your response to the complaint I made to you (almost) 8 weeks ago. At first I thought it was an extraordinary length...

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Business AKL - LHR More than 2 years 10 reactions
Paul Mark

The Worst Airline We Have Ever Flown With (By Far)!!!!!



1. Malaysian Airlines cancelled our original flight (a common theme) from Auckland to Heathrow so our travel agent (who is also our daughter-in-law)...

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Business AKL - LHR More than 2 years 6 reactions
Paul Mark

A family of 4 with a 2 year old and an infant got thrown off the plane unjustly



Our family had the most horroendous experience on Flight MH 0002 FROM Kuala Lumpur to Heathrow-London deaprting on June 7th, 2017 at 23:15 Prior to...

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Economy KUL - LHR More than 2 years 2 reactions
NomadJo

Delayed Flight.



They announced the wrong gate: B8 instead of H2. The usual "organization" in KL. Boarding was on time but takeoff was 25 minutes late, which is...

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Economy KUL - BKK More than 2 years
frenchalain

Pleasant Flight.



Accompanied by an airport employee for the immigration formalities, fast track access to the lounge was very quick because Phuket has a small...

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Business HKT - KUL More than 3 years 32 views
frenchalain

Pleasant Flight



There was a lot of space since I was in business class with no one next to me. There was a good lunch in the lounge, with a large choice of...

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Business KUL - BKK More than 3 years 1 reactions 25 views
frenchalain
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96 traveler reviews

Overall rating

2,27 / 5
2.27 stars over 5 - Based on 15 customers reviews
5 stars
6%
4
19%
3
25%
2
13%
1
38%

Ranking

52

Compare

Ratings summary

Value (price + quality) 2,33 / 5
Comfort 2,75 / 5
Costumer service 2,27 / 5
Your opinion of security 3,08 / 5
Food 2,86 / 5
Management of luggage 3,1 / 5
Comfort 2,75 / 5
Detailed ratings »

Opinions about Malaysia Airlines

Author Title Rating
Adam G An embarrassment to Malaysia! AA Should be the Flag Carrier.. 1/5
nia H. Extremely Bad Service 1/5
Opinions about Malaysia Airlines

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176 travelers pictures

Discover your next flight in pictures

  • Yaourt & Fruits
  • B777-200
  • Flight pictures #3
  • Arrivée avant la tombée de la nuit un peu avant 20h00
  • Petit déjeuner on call (KUL-CDG), bien mieux qu'une banale omelette
  • Carte des vins
  • Flight pictures #7
  • Carte des vins
  • Siège en position lit
  • Business Class
  • Flight pictures #11
  • Economy
  • Repose-pieds du "gros siège"
  • Flight pictures #14
  • Business
  • Flight pictures #16
  • Flight pictures #17
  • Consigne de sécurité sur IFE
  • Flight pictures #19
  • Espacement & Pink Guava
  • Pratique !
  • Notre avion du jour
  • "Tuan Tuan & Puan Puan" (Messieurs & Mesdames)
  • Ecran en business
  • Flight pictures #25
  • Notre appareil un Boeing 737-800
  • Cabine ECO
  • Ce n'est pas horizontal !
  • Flight pictures #29
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Flight pictures #33
  • Flight pictures #34
  • Flight pictures #35
  • Flight pictures #36
  • Flight pictures #37
  • Flight pictures #38
  • Avant le décollage aéroport de Kuala Lumpur KLIA
  • Petit déjeuner on call (CDG-KUL), bien mieux qu'une banale omelette
  • Roti Putar & Chicken Curry (épicé)
  • Menu assorti aux couleurs de WTF
  • Flight pictures #43
  • Service signature, satay / brochettes (tous vols)
  • 787 Japan Airlines (Il n'a pas encore brûler pour l'instant lol)
  • Plat Chef On Call choisi à l'avance (KUL-CDG)
  • Flight pictures #47
  • Un autre exemple de l'aspect défraîchi des sièges. Ci contre ce que je découvre une fois ma...
  • Flight pictures #49
  • Flight pictures #50
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4 contacts

Find the best way to contact your airline.

Reservation  United Kingdom

No. 247-249 Cromwell Road
SW5 9GA London
United Kingdom
Phone: +44 (0) 871 4239 090 (Cost 10p per minute from BT landlines, higher)
Fax: +44 (0) 20 7341 2022
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 5 March 2014 | Report a problem

Lost luggage  United Kingdom

Phone: +44 (0) 20 8976 5063

Is it working? 0 positiv votes 0 negativ votes
Updated on 5 March 2014 | Report a problem

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