Big security problems

Review of JPDH about the flight Air Madagascar MD315 between Antsiranana and Antananarivo on 08/05/2013 in Economy
Note: This review is about an experience that happened more than 3 years ago.

A copy of my email to the management of AIR MADAGASCAR: "Sir or Madam, I would like to let you know of my great displeasure of Air Madagascar's service on the above referenced flight. Indeed, while this flight initially was scheduled to depart on May 9, it was changed to May 8, at 4:00 and then to 2:30. We finally took off 16 hours after boarding the Boeing, without any security control. There was also no security check of passengers or baggage. Passengers did not go through a security check, and baggage was not x-rayed. In addition, I personally witnessed the boarding of a passenger without a boarding pass, because he was accompanied by someone who was apparently "important." Once onboard the aircraft, there were 2 more people than the number of seats available. Furthermore, the seating was "free choice" with no respect to the seats assigned during booking. A non-scheduled stopover in Sambava lengthened the duration of the trip. Finally, once we arrived in Tana, some of checked baggage was still in Antsiranana. Failure to comply with the international security rules is absolutely scandalous and puts "Air Madagascar" on the list of airlines that are irresponsible and disrespectful to their customers. I demand a response to this email, JPD'H
PS: Attached is my boarding pass."

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5
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By JPDH, about Air Madagascar,
Posted online by Florian de What The Flight, on 14 May 2013
This review has been read 3637 times
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This review is also available in French.

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3 comments RSS Comments

dennis replied Translate

Entièrement d'accord avec cet avis. Air Madagascar ne respecte aucune règle de sécurité:
alerte incendie en soute dans le vol Réunion- Diégo du 20/10/2014. Atterrissage en urgence à Sembava. A notre retour le 31/10/2014, remplissage en carburant à Nossi-Bé ( escale non prévue) avec les passagers à bord de l'appareil et bagages enregistrés mais non embarqués pour l'ensemble des passagers de ce vol. Ces bagages ne nous pas été restitués trois jours après!

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