First flight with this airline

Review of Malagasy79 about the flight Air Madagascar MD051 between Paris Charles De Gaulle and Antananarivo on 08/11/2012 in Business
Malagasy79 MD / MDG CDG / TNR
Note: This review is about an experience that happened more than 3 years ago.

Even though Air Madrid's flights are insured by Air France, their lost luggage service is deplorable, even incompetent. Delayed luggage is common on any airline but at least those companies deliver the luggage to the home of the owner once they have arrived. That's not the case for Air Madrid. You have to go to the airport to recover your luggage, and it's still not guaranteed that they will be there. You have to go back there several times. There are no excuses, nothing, as if it's the customer's fault. The quality of the service is the worst.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Management of luggage
1 / 5
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By Malagasy79, about Air Madagascar,
Posted online by Florian de What The Flight, on 21 November 2012
This review has been read 722 times
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This review is also available in French.

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