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I bought a ticket for my aunt, as a gift for her birthday. Wanted she made a trip to Israel. It was her first flight in life!!! Can you imagine how she was exited. But them spoil everything! She passed a strong checking, interview where they talked with her like with a criminal, undressed her. Didn’t give her a water, took all her stuff and pills. Poor, she was so much scared.. Is it normal to act like that with people ? It is not human! It’s rude and irrespectfull. There is no service at all! I’m very andry and totally disgusted with them!