The return flight: a complete disaster!!
The return flight on the 17 March was overbooked and after four hours of queuing, waiting, and being repeatedly searched, everybody got to leave except for four people, amongst which my husband and I. We were to get a flight the next day instead. Nobody offered to let any of the young passengers let us have their places in exchange for a payment: unheard of with other airlines! Result: the airline provided a very average hotel at one hour's distance from the airport. Results: surgical operations cancelled; patients not happy...
Our tickets were refunded three months later instead of the three weeks we were advised, and it took six phone calls and two trips to their offices! At 65 years of age you can't put up with this kind of thing. That's us finished with this airline!
PS: I doubt this text will be read before it's deleted by El Al!