Read more about « The worst airline - in all... »
The worst airline - in all aspects
Before the flight, I couldn't add miles, reserve a seat or a special meal, this feature simply didn't work on their website.
When I got to the airport, I found out that although I paid full (or more than full) I was on standby !! I ended up getting on this horrible flight - where seats are extremely uncomfortable and dense, the aircraft is dirty and smells bad, instead of meal you get a small bottle of water and an inedible sandwich, everything is crowded and noisy, no entertainment program, stewardess wakes you up in order to convince you to buy duty free items... a real flight from hell!!
Upon arrival I discover that my suitcase is broken, my suitcase lock was broken, and a jar of honey that I bought as gift has been opened and not closed back, such that the honey spread everywhere, and therefore not only my gift is gone, but all my suitcase content arrived dirty and sticky!!
I fly a lot, and this is by far the worst experience I ever had!!
It's worse than the worst charter, with very expensive prices and with huge pretense!