Rating of Swiss

LX / SWR
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235 traveler reviews

Overall rating

3,84 / 5
3.84 stars over 5 - Based on 37 customers reviews
5 stars
41%
4
35%
3
5%
2
5%
1
14%

Ranking

4

Compare

Ratings summary

Value (price + quality) 3,81 / 5
Comfort 4,09 / 5
Costumer service 4,11 / 5
Your opinion of security 4,14 / 5
Food 3,54 / 5
Management of luggage 3,84 / 5
Comfort 4,09 / 5
Detailed ratings »
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Overall rating

#4 out of 66

3,84 stars over 5

Based on 37 customers reviews

5 stars
41%
4
35%
3
5%
2
5%
1
14%

Value (price + quality)

#5 out of 66

3,81 stars over 5

Based on 37 customers reviews

5 stars
41%
15 Reviews
4
30%
11
3
14%
5
2
3%
1
1
14%
5

Costumer service

service and travel kit provided by the airline

#3 out of 64

4,11 stars over 5

Based on 36 customers reviews

5 stars
53%
19 Reviews
4
22%
8
3
11%
4
2
11%
4
1
3%
1

Comfort

seat, personal space, noise, cleanliness of aircraft...

#3 out of 60

4,09 stars over 5

Based on 37 customers reviews

5 stars
41%
15 Reviews
4
43%
16
3
3%
1
2
3%
1
1
11%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#11 out of 57

4,14 stars over 5

Based on 35 customers reviews

5 stars
57%
20 Reviews
4
11%
4
3
26%
9
2
0%
0
1
6%
2

Food

quality, quantity, number of meal...

#6 out of 51

3,54 stars over 5

Based on 35 customers reviews

5 stars
17%
6 Reviews
4
34%
12
3
37%
13
2
9%
3
1
3%
1

Management of luggage

lost or broken luggage, waiting time to get them...

#9 out of 54

3,84 stars over 5

Based on 32 customers reviews

5 stars
53%
17 Reviews
4
13%
4
3
16%
5
2
3%
1
1
16%
5

Check-in and boarding

waiting time, general organisation, service...

#6 out of 62

3,97 stars over 5

Based on 36 customers reviews

5 stars
42%
15 Reviews
4
36%
13
3
8%
3
2
6%
2
1
8%
3

How are the airlines ranked? Read Swiss reviews