An uneventful flight but more like a low-cost airline, not a national one

Review of Géorgien about the flight LOT Polish Airlines LOT 723 between Warsaw and Tbilisi on 28/06/2014 in Economy
Géorgien LO / LOT WAW / TBS
Note: This review is about an experience that happened more than 2 years ago.

Hello, here is the next part of my story.

Boarding was faster than in Brussels. Once there I learned that the flight had been pushed up by an hour. Not horrible but still really annoying. When we were on the plane, just before takeoff, we learned that there was a problem with the wing. An hour later we finally took off.

The plane was a brand new Boeing-787 Dreamliner. There were also magazines and individual TVs with series, movies and games in Russian, Polish, English and German. The flight attendants were active but not too much. The food . . . I'm sorry but they need to update their website since when I bought the ticket on the site it said that there would be free food but actually they just handed us a a chocolate bar and a glass of water.

We arrived at 5 instead of 3. Luggage arrived on time and nothing was missing but I noticed that one of my suitcases had been opened. I had wrapped it in a sheet of plastic, which was now found torn.

So for anyone who wants to go to Poland or have to have a layover there, try not to take this airline.

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
3 / 5
Costumer service
1 / 5
Your opinion of security
2 / 5
Food
1 / 5
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By Géorgien, about LOT Polish Airlines, , close to France
Posted online by Florian de What The Flight, on 27 October 2014
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