Out-of-date business class on an A380 - Houston/Frankfurt

Review of valentin321 about the flight Lufthansa between Houston Intercont and Frankfurt on 25/08/2014 in Business
valentin321 LH / DLH IAH / FRA
Note: This review is about an experience that happened more than 2 years ago.

The business class lounge was very comfortable. No complaints. The food was good and the leather seats were fine.

During boarding we were able to see how short our line was compared to the one for economy class.

We were on the upper deck with a good seat in the front, but the bad news was that the plane's business class was really old. That was disappointing considering that I did everything short of rescheduling my flight to test this wonder.

Aside from that, the seat was large with tons of legroom and there was a lot of room in general.
The screen by the seat was ridiculous; I've never seen a remote control that was so complicated to use (pull, raise, push, massage from one side to the other).
But there was no one sitting next to me.

There was a nice reception and the flight attendants were helpful, except for one steward who wanted me to have some alcohol with everything I ate.

The food was top-quality. Very good.

The in-flight entertainment (IFE) wasn't that bad although the map and in-flight information should be updated.

General
Overall rating
4 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
5 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
Food
5 / 5

Flight pictures

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By valentin321, about Lufthansa, , close to Germany, via its phone
Posted online by HappyFlight, on 26 August 2014
This review has been read 73 times
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This review is also available in French.

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