Deutsche qualität

Review of Joe Baran about the flight Lufthansa LH494 between Vancouver and Frankfurt on 22/02/2014 in Economy
Joe Baran LH / DLH YVR / FRA
Note: This review is about an experience that happened more than 2 years ago.

My return flight from Canada was on board of a 747-4.
Lufthansa’s service is not as good as the Golf’s airlines’, but it’s still an excellent European airline.

I am tall (1.94) but was nonetheless pleased with my seat, which was comfortable enough. However, it’s still impossible for me to sleep in economy class because seats don’t recline too much, making my head tilt to the left or to the right, which causes a bit of pain after 10 minutes and instantly kills my desire to go to sleep.

It’s because of that that I spent the whole flight using the entertainment system.
On you 4:3 screen, you have a generous and rather recent choice of movies, which was good. On the other hand, there are not many options of music genres and you’re forced to use Lufthansa’s headphones because only the right ear of a normal headphone works with the 747’s socket.

Concerning the food, I have no complaints. The meals were complete and good. They even give you sauerkraut on some flights. The service was also very good, with the cabin crew regularly offering you drinks.

My flight arrived on time. They also took care to inform me by SMS two days in advance that my flight’s time would be changed.

The probability of being disappointed with Lufthansa is low and don’t hesitate to fly with them. They know how to do their job.

General
Overall rating
4 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
Food
4 / 5
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By Joe Baran, about Lufthansa, , close to Ammerschwihr, Alsace, France
Posted online by HappyFlight, on 13 April 2014
This review has been read 189 times
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This review is also available in French.

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