Rating of Lufthansa

LH / DLH
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274 traveler reviews

Overall rating

3,23 / 5
3.23 stars over 5 - Based on 30 customers reviews
5 stars
23%
4
23%
3
23%
2
13%
1
17%

Ranking

23

Compare

Ratings summary

Value (price + quality) 3,23 / 5
Comfort 3,61 / 5
Costumer service 3,69 / 5
Your opinion of security 4,11 / 5
Food 3,18 / 5
Management of luggage 3,63 / 5
Comfort 3,61 / 5
Detailed ratings »
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Overall rating

#23 out of 66

3,23 stars over 5

Based on 30 customers reviews

5 stars
23%
4
23%
3
23%
2
13%
1
17%

Value (price + quality)

#27 out of 66

3,23 stars over 5

Based on 30 customers reviews

5 stars
10%
3 Reviews
4
37%
11
3
30%
9
2
13%
4
1
10%
3

Costumer service

service and travel kit provided by the airline

#13 out of 64

3,69 stars over 5

Based on 30 customers reviews

5 stars
30%
9 Reviews
4
33%
10
3
20%
6
2
3%
1
1
13%
4

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 61

3,61 stars over 5

Based on 28 customers reviews

5 stars
21%
6 Reviews
4
29%
8
3
43%
12
2
4%
1
1
4%
1

Your opinion of security

seat belt, incident resolution, security presentation...

#13 out of 59

4,11 stars over 5

Based on 30 customers reviews

5 stars
40%
12 Reviews
4
23%
7
3
30%
9
2
3%
1
1
3%
1

Food

quality, quantity, number of meal...

#14 out of 53

3,18 stars over 5

Based on 28 customers reviews

5 stars
18%
5 Reviews
4
7%
2
3
54%
15
2
18%
5
1
4%
1

Management of luggage

lost or broken luggage, waiting time to get them...

#15 out of 55

3,63 stars over 5

Based on 28 customers reviews

5 stars
43%
12 Reviews
4
18%
5
3
14%
4
2
4%
1
1
21%
6

Check-in and boarding

waiting time, general organisation, service...

#14 out of 61

3,57 stars over 5

Based on 28 customers reviews

5 stars
36%
10 Reviews
4
25%
7
3
14%
4
2
11%
3
1
14%
4

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