Rating of Lufthansa

LH / DLH
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282 traveler reviews

Overall rating

3,09 / 5
3.09 stars over 5 - Based on 33 customers reviews
5 stars
21%
4
21%
3
18%
2
24%
1
15%

Ranking

26

Compare

Ratings summary

Value (price + quality) 3,03 / 5
Comfort 3,26 / 5
Costumer service 3,38 / 5
Your opinion of security 3,87 / 5
Food 2,94 / 5
Management of luggage 3,77 / 5
Comfort 3,26 / 5
Detailed ratings »

Opinions about Lufthansa

Author Title Rating
kucher12 ABOMINATION OF CUSTOMER SERVICE 1/5
LHBAD Lousy customer service 2/5
Markflightreporter The best way to flight 5/5
Opinions about Lufthansa
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Overall rating

#26 out of 64

3,09 stars over 5

Based on 33 customers reviews

5 stars
21%
4
21%
3
18%
2
24%
1
15%

Value (price + quality)

#29 out of 64

3,03 stars over 5

Based on 33 customers reviews

5 stars
9%
3 Reviews
4
33%
11
3
21%
7
2
24%
8
1
12%
4

Costumer service

service and travel kit provided by the airline

#21 out of 59

3,38 stars over 5

Based on 32 customers reviews

5 stars
25%
8 Reviews
4
31%
10
3
16%
5
2
13%
4
1
16%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

#23 out of 56

3,26 stars over 5

Based on 31 customers reviews

5 stars
19%
6 Reviews
4
26%
8
3
29%
9
2
13%
4
1
13%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#19 out of 55

3,87 stars over 5

Based on 32 customers reviews

5 stars
38%
12 Reviews
4
16%
5
3
41%
13
2
3%
1
1
3%
1

Food

quality, quantity, number of meal...

#18 out of 50

2,94 stars over 5

Based on 31 customers reviews

5 stars
16%
5 Reviews
4
6%
2
3
48%
15
2
13%
4
1
16%
5

Management of luggage

lost or broken luggage, waiting time to get them...

#13 out of 51

3,77 stars over 5

Based on 32 customers reviews

5 stars
44%
14 Reviews
4
19%
6
3
19%
6
2
3%
1
1
16%
5

Check-in and boarding

waiting time, general organisation, service...

#18 out of 59

3,35 stars over 5

Based on 31 customers reviews

5 stars
26%
8 Reviews
4
26%
8
3
19%
6
2
16%
5
1
13%
4

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