Lufthansa

247 reviews - - Updated 12 hours ago
LH / DLH
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247 traveler reviews

Overall rating

3,84 / 5
3.84 stars over 5 - Based on 116 customers reviews
5 stars
35%
4
35%
3
15%
2
8%
1
7%

Ranking

12

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Ratings summary

Value (price + quality) 3,68 / 5
Comfort 3,88 / 5
Costumer service 4,07 / 5
Your opinion of security 4,53 / 5
Food 3,62 / 5
Management of luggage 4,22 / 5
Comfort 3,88 / 5
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Great Service



It was part of a long flight from Kingston in Canada and they found me a seat on an earlier flight. The staff were straightforward, efficient and helpful - very professional.

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Economy FRA - MAN 01/2017
JP1

Excellent, but when you're transferring, get something to eat!



Coming from Edinburgh, it took, 50 minutes to catch this flight. Between the new security checks, despite the fact that we were just transferring...

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Economy FRA - MRS 04/2016 1 reactions 50 views
siamchang

Lufthansa: a Classic and Efficient Airline.



This was the first leg in a trip to Edinburgh with a layover in Frankfurt. Very easy and fast check-in. Takeoff was on time. Friendly crew. Good...

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Economy MRS - FRA 04/2016 1 reactions 17 views
siamchang

Never disappointed



The flight Frankfurt-Munich is as a train, as Lufthansa flies several times every day between both cities. It was in my case a connecting flight, but not the booked one.

Because the first flight with Condor (a very bad company, just to avoid!) had 30 hours delay, we got a new flight.

The flight crew was on this Lufthansa flight friendly and we received a drink (but nothing to eat, as the flight is very short).

In contrast to Condor, the seats were comfortable and there was room for the legs. I was so tired that I fell asleep and waked up only at Munich Airport. I could pick up my luggage quickly. I flew several times with Lufthansa and was never disappointed.

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Economy FRA - MUC More than 3 years
SPP

Day trip for work



Early flight, cold morning, crew was perfect.
I was seated at the rear of the plane near the engines. Small snacks and a coffee during the flight. Good communication from the cockpit.
Take-off and landing was pretty smooth, lot of great planes at Munich.

Return flight was good too.
Not so much space for the legs, I'm 1m95...
Thank's a lot for trip Lufthansa!

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Economy MLH - MUC 10/2015
bboy31

Munich Frankfurt



I often fly with Lufthansa and until now, I was always satisfied. That flight was a first flight before a second one in Frankfurt. As it was short, there was no snacks but only drinks and some newspapers. The flight was on time, which was very important, as we had only one hour for our connecting flight at Frankfurt airport. However, I would recommend twice more time if you have there a connecting flight, as the airport is huge.

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Economy MUC - FRA More than 3 years
SPP

Like in the bus



Friday evening but went very quick through check-in and security check. Thank you Star alliance gold track!

Boarding was made by bus but as the plane was at the front of the terminal we were all in the plane on time.

Seats are as usual sufficient for an european flight but they have a stitch in the middle of the back and on a longer flight it could be uncomfortable.

Meal was not so good, the sandwich are too creamy. Service was good with at least two drinks.
Luggage was delivered pretty quick

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Economy MUC - TLS 09/2015 1 views
bouriquet45

Very good flight



First flight on Lufthansa in economy class. The flight attendants were helpful and professional. The seat was comfortable and the entertainment...

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Economy MUC - LAX 07/2015 4 reactions 90 views
thomas-48

Good flight



Lufthansa use the SAS lounge in CPH which is a good lounge but pretty crowded on friday night.
Priority boarding was respected. Business class was not full and we had enough space for everybody.
The food taste good but the quantity is not sufficient for a evening flight. Quality was really good.
The seat is a regular economy seat. The only plus point is that the seat next to you is always free.

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Business CPH - MUC 07/2015
bouriquet45

216 travelers pictures

Discover your next flight in pictures

  • Dessert Devant film
  • Flight pictures #2
  • Flight pictures #3
  • Flight pictures #4
  • les sièges, assez fins
  • Il paraît que le retard provient d'intempéries sur Francfort
  • Apéro
  • Flight pictures #8
  • Café en porte
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  • Arrivée
  • Voila la bete, A380
  • The spicy hot bread.
  • Flight pictures #16
  • Il y a eu beaucoup d'attente en cabine
  • Il y a une une mini collation et un magazin pas trop passionnant
  • Flight pictures #19
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  • Live Tv en direct
  • Flight pictures #22
  • Et on touche
  • Flight pictures #24
  • Gros croissant au chocolat
  • Espace pour les jambes plus que raisonnable
  • Flight pictures #27
  • Le 737.
  • Plateau repas
  • What the flight et airbus
  • Flight pictures #31
  • Un verre d'eau en arrivant dans l'avion
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  • Décollage
  • Plat principal
  • Siège
  • Décollage de FRANCFORT
  • Flight pictures #38
  • Plat
  • Flight pictures #40
  • Début de la descente
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  • A321 WTF
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  • Espace pour les jambes plus que suffisant.
  • Flight pictures #47
  • Frankfurt de nuit
  • Flight pictures #49
  • Flight pictures #50
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5 contacts

Find the best way to contact your airline.

Loyalty program  Germany

Miles & More Service Team
Postfach 12 00
33409 Verl
Germany
Phone: 0892 231 682 (France)
Fax: +49 - 524 180 602 00

Is it working? 0 positiv votes 1 negativ votes
Updated on 3 February 2015 | Report a problem

Sales  United Kingdom

Lufthansa German Airlines
Phone: +44 871 945 9747

Is it working? 0 positiv votes 0 negativ votes
Updated on 26 February 2014 | Report a problem

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