Luxair

24 reviews - - Updated on 10 December 2016
LG / LGL
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24 traveler reviews

Overall rating

3,5 / 5
3.5 stars over 5 - Based on 10 customers reviews
5 stars
30%
4
30%
3
20%
2
0%
1
20%

Ratings summary

Value (price + quality) 3,2 / 5
Comfort 4,13 / 5
Costumer service 4,13 / 5
Your opinion of security 3,88 / 5
Food 3,5 / 5
Management of luggage 4,14 / 5
Comfort 4,13 / 5
Detailed ratings »

Opinions about Luxair

Author Title Rating
bubule An excellent airline company 5/5
annickmaas Worst airline ever 1/5
Sully88 A Flight Without Problems 4/5
Opinions about Luxair

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A Flight Without Problems



Return flight from Porto to Luxembourg. This was my first flight on a Boeing 737-800 with Scimitar Winglets. The legroom was exactly right, given...

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Economy OPO - LUX 10/2015 51 views
Sully88

Practical and Comfortable Flight.



Registration at home, then boarding that was very easy and on time.

A normal flight.

Comfortable flight in a turbopropeller plane.

There was a complementary snack from the cheerful crew.

In-flight information from the pilot.

Arrival was on time, we recovered our luggage very quickly.

Recommended, provided there is parking in Luxembourg.

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Economy LUX - NCE 02/2016
jeanjean

Very good airline



Brand new plane: a comfortable and spacious B737. Large snack for a short flight. Friendly flight crew. Recommended airline.

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Economy SEN - PUF 09/2015 1 reactions 75 views
Seb Challa

City break in Berlin



The stewardesses were very cheerful. The boarding process was very straightforward and fast. There was food and drink available on the plane; and though there wasn't much, it was very good.
There was no TV or anything, but you don't really need it on a flight lasting one hour and twenty minutes.

The flight was 10 minutes late, but that's not too serious. The stewardesses spoke German, English and French, which meant you could make yourself understood.

This was a very good trip with Luxair.

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Economy TXL - LUX 05/2015 2 reactions 48 views
toto24

Worst airline ever



The airline is constantly delayed. Last time I had a 4 hour delay, 1 hour luggage wait and we landed on the wrong airport.

The only way to get home was by cab that luxair refused to pay. This was 2 weeks ago. Currently I am stuck on an airport in Germany after having waited in the air for 1h30. Luxair refuses to send a bus or give any voucher while waiting (for i dont know how long since they refuse to give any sign).

I have just called the airline who just tells me "oh you need to refer to the Luxair desk in the airport". The luxair desk is closed however which I told the woman on the phone but she kept repeating the same thing.

No wonder that nothing is working in this company, if everyone at this company is as st*** as the woman on the phone

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Economy LCY - LUX 01/2015 6 reactions 33 views
annickmaas

Unacceptable



I made a reservation for August 1, 2013 on a LUXEMBOURG PARIS flight For more security, I went to the airport the night before my flight to...

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Economy LUX - CDG 12/2014 7 reactions 251 views
speedymimi

First disappointment in 30 years!



I’ve traveled on Luxair since 1980 and have always praised this airline that, for medium haul airlines, was perfect. For about two years now...

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Economy BCN - LUX More than 2 years 4 reactions 225 views
claud

Ventilation inside the airplane



No other complaints! Takeoff and landing were perfect!
Adequate cleanliness
Just one thing: do not turn on the heating inside the plane, let the fresh air in to give it a better feel!

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Economy HER - LUX More than 2 years 2 reactions 60 views
lorende38

A nice airline, as usual



A nice flight with some turbulence throughout…. Landing and takeoff were on time, the ground and cabin crews were friendly and efficient. A small downside was the pilot, who explained how the flight would be little time before arrival, instead of explaining during the flight itself…. A snack (sandwich) was served during the flight, along with a drink (champagne included). Coffee and tea were then served and they finished by offering items for sale. For people who are rather large, as I am, an extension was needed to be able to fasten the seatbelt of the Dash 8/400’s seat—it is important to note that the plane is relatively small (about 70 seats). I recommend this airline.

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Economy LUX - BCN More than 2 years 3 reactions 95 views
a57gilles

31 travelers pictures

Discover your next flight in pictures

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  • Notre arrivé à Faro (Portugal) à côté d'une légende aéronautique (Boeing 727)
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  • Le Q400 à l'arrivée au Terminal 2G ede CDG
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2 contacts

Find the best way to contact your airline.

Reservation  Luxembourg

Phone: +352 2456-4242
Fax: +352 2456-4204
Email: Accessible only to connected users. Create my account Online

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Updated on 26 November 2014 | Report a problem

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Headquarters  Luxembourg

Aéroport de Luxembourg
L-2987 Luxembourg
Luxembourg

Is it working? 0 positiv votes 0 negativ votes
Updated on 26 November 2014 | Report a problem