Inexpensive but Bad Service

Review of Rosalie76 about the flight Kuwait Airways between Paris Charles De Gaulle and Kuala Lumpur on 05/03/2016 in Economy
Rosalie76 KU / KAC CDG / KUL
Note: This review is about an experience that happened more than 3 years ago.

The Paris-Kuwait plane was new (Airbus A330) with screens but the movies were available in English or Arabic only.The food was good but there wasn't much of it.

You had to ask for everything: blanket, glass of water . . . They didn't provide anything. They were stingy with the water and it was warm.

The Kuwait/KL flight was really bad. Very old plane. Unusable screens. Uncomfortable seats.

It wasn't expensive but not nearly as good as the Gulf airlines.

General
Overall rating
2 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
On board
Comfort
3 / 5
Costumer service
2 / 5
Your opinion of security
3 / 5
Food
2 / 5
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By Rosalie76, about Kuwait Airways, , close to La Courneuve, Île-de-France, France, via its phone
Posted online by Nicolas, on 7 March 2016
This review has been read 9 times
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This review is also available in French.

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