Kuwait Airways

37 reviews - - Updated 23 hours ago
KU / KAC
Write your review

37 traveler reviews

Overall rating

2,33 / 5
2.33 stars over 5 - Based on 12 customers reviews
5 stars
8%
4
8%
3
25%
2
25%
1
33%

Ranking

94

Compare

Ratings summary

Value (price + quality) 2,75 / 5
Comfort 2,78 / 5
Costumer service 2,67 / 5
Your opinion of security 2,78 / 5
Food 2,78 / 5
Management of luggage 3,33 / 5
Comfort 2,78 / 5
Detailed ratings »

Opinions about Kuwait Airways

Author Title Rating
Rms67552 Awesome service will fly again 5/5
Opinions about Kuwait Airways

order by Date  - Rate  - Interest

filter by 

Inexpensive but Bad Service



The Paris-Kuwait plane was new (Airbus A330) with screens but the movies were available in English or Arabic only.The food was good but there wasn't much of it.

You had to ask for everything: blanket, glass of water . . . They didn't provide anything. They were stingy with the water and it was warm.

The Kuwait/KL flight was really bad. Very old plane. Unusable screens. Uncomfortable seats.

It wasn't expensive but not nearly as good as the Gulf airlines.

Read more about « Inexpensive but Bad Service »
Economy CDG - KUL 03/2016 9 views
Rosalie76

The perfect way to ruin your holidays!



Thanks to them, I can't tell you anything about the plane or the flight itself. And as it seems customary in this company I had the delightful chance to wake up very early for nothing. In fact, they decided to cancel my reservation without warning me until the check in.

It has to be said, in their defense, that they found someone willing to pay more for my reservation even after I made it.

So I hope it was a very good seat...
Since they didn't want to make up for their mistake, they blamed my travel agency and they left me without any ticket unless I agreed to pay it once again.

Read more about « The perfect way to ruin your... »
Economy CDG - FCO 05/2015 1 reactions 11 views
Poutounet

Better crawl, walk, drive or swim than fly with them



Don't ever fly with this horrendous airline. Paris-Rome-Paris. Two hours delay outbound, five hours delay inbound, antediluvian aircraft (9K-AMD, Airbus A300, first flight 1993 and 9K-AMA, Airbus A300, first flight 1992), unpleasant staff, filthy plane, disgusting food, revolting toilets, broken TV set, no information, wrong information. Impossible to switch to another airline. Let's say I'm probably lucky the pilots knew how to fly it. Better late than dead I suppose, but never again will I fly with this terrible airline. It's a wonder they are not mentioned on the European Union blacklist as I'm sure the lack of decent care in the cabin and by staff must be reflected just as badly in the maintenance and repairs, and standards of operation. Other low-cost airlines are utmost luxury compared to Kuwait Airways.

Read more about « Better crawl, walk, drive or... »
Economy FCO - CDG 04/2015 2 reactions 13 views
briskette

Pretty good



When I arrived at Terminal 1 of Paris CDG, I looked for the check-in counter but couldn't find it. After about 10 minutes of looking, I finally...

Read more about « Pretty good »
Economy CDG - FCO More than 2 years 13 reactions 365 views
LMA

Horrible!



To begin with, our flight was three hours late and nobody informed us at check-in. They also didn't let us know that we could get a voucher for a meal in the stopover airport.

In Kuwait, another delay of four hours with no explanation, just a poor meal tray (not very good).

They also made us go to the boarding gate, even though there were already other people there to board another flight. So they made us go out again (no place to sit).

We arrived in Paris (at 2 a.m. instead of 7 p.m.). Nobody from the airline would explain what we should do about transportation.

In short, an awful airline that treated us like fools!

PS: the state of the airplanes was average and the screens barely worked, if at all! The cabin crew was not very friendly!

I will never again fly with Kuwait Airways! (they often have delays, according to the testimony of other passengers)

Read more about « Horrible! »
Economy KWI - CDG More than 2 years 2 reactions 132 views
dav2601

Old planes. Constant delays.



Planes from 1995. There were delays on departure and in the stopovers on both outward and return flights.
Really inexpensive…but you get exactly what you paid for! Or not!
The Kuwait airport: there isn't really anything to do there, except for the cigarettes, which are sold for 20 USD a pack. There were smoking areas in the transit area.

Read more about « Old planes. Constant delays. »
Economy CDG - CMB More than 2 years 4 reactions 145 views
merde2014

Disappointing



First part of the trip:

Flight on an A340 with a stopover in Kuwait.
Short delay on departure.
Baggage checking: took very long.
Stopover in Rome that was unannounced when the tickets were booked.
Seats were old.
Legroom was sufficient.
7-inch video screen.
Honest meals.
Stopover in Kuwait.

Second part, to Chenai on, an A310
Seats that have needed some work for quite some time.
Legroom: seating layout like that of a charter flight.
7-inch video screen.
Honest meal.

Read more about « Disappointing »
Economy CDG - MAA More than 2 years 3 reactions 146 views
hobbit41

A good return flight for a two-month holiday



Fantastic! A superb A340, and fairly quiet too. The hostesses provide a high quality of service to the passengers! The seats were very comfortable, and though the in-flight entertainment system is only average, it does do the job. You're always ahead of schedule when you arrive in Paris with this airline, but you always experience a delay travelling in the opposite direction. There was a problem with my plane in Kuwait resulting in a four-hour delay. However, they helped us pass the time by serving us a good hot dinner :D And it was very good I have to say!
One minor criticism: the plane's air-conditioning isn't powerful enough when it's on the ground!

Read more about « A good return flight for a... »
Economy CDG - DAC More than 3 years 3 reactions 156 views
Abir T.

Good airline



Paris–Rome - January 2014 – departing 9:15 am – two-hour flight

Economy class: 20 kg checked baggage, and maximum of 7 kg hand baggage .

This was the third time I'd flown this same flight with this airline.
I've never experienced delays, and even though it's only a two-hour flight, a meal tray (pretty good too) is served, along with coffee/tea. Comfortable cushions are available. The cabin crew are very welcoming. The price isn't much higher than with low-cost airlines (for this flight anyway – don't know if that's generally the case), and that's with better service and checked baggage included.

Read more about « Good airline »
Economy CDG - FCO More than 2 years 13 reactions 526 views
20k

7 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Flight pictures #3
  • A300
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7

3 contacts

Find the best way to contact your airline.

View in Google Maps

In France

17 avenue George V
75008 Paris
France
Phone: +33 (0)1 47 20 75 15
Fax: +33 (0)1 47 20 55 08
Email: Accessible only to connected users. Create my account Online

Is it working? 2 positiv votes 3 negativ votes
Updated on 12 October 2015 | Report a problem

Sales  United Kingdom

16 Baker Street
W1U 3HS Londres
United Kingdom
Phone: 020-87457772

Is it working? 1 positiv votes 1 negativ votes
Updated on 28 March 2015 | Report a problem

More »