Kuwait Airways

43 reviews - - Updated on 5 June 2020

Forcing false immigration rules and regulation to sell return tickets on spot

I was travelling from Delhi to London via Flight KU384 & KU101. I did the booking of one way flight to London. I did the online check in and got the...

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Economy DEL - LHR 09/2019 2 reactions

Horrible airlines

We had a flight from Milan to Delhi via Kuwait on 15 december. We were about to land Kuwait when suddenly pilot informed we are unable to land bcoz...

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Economy MXP - DEL 12/2018 1 reactions


I travelled for the first time with my wife via Kuwait Airways and would say that it was the worst experience of my life. It seemed like a never...

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Economy LHR - LHE 12/2018 1 reactions
Hanan H.

worst flight ever

The whole experience was a nightmare. They did not provide any blanket to anybody at flight. There was no supply of food I wanted. At the airport they behaved rudely and harassed me as I had German passport and kept questioning me how did I get German nationality which is none of their business. They started questioning me in German to confirm about my nationality which I would say is far too offensive.
They broke my hand luggage and threw away my stuff (hand cream) which I bought from LHR as they said they do not allow these things in their airport for security purpose. I have never faced this kind of situation as I travelled a lot for the last 15 years. The experience I would say outrageous and even if have to pay £200 more in other airways I would go for that.

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Economy DAC - LHR 10/2018

Worse services ever

I have booked ticket from London to Dhaka for myself and for my sister Lubna Jaismin on 27.01.2018 from OmegaFlightstore.com. On 8th of Feb I have...

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Economy LHR - DAC More than 2 years 3 reactions
Muhammad Bhuyian

Awesome service will fly again

Absolutely enjoy the flight. Will fly again.

London to Colombo very nice flight on time enjoyed the meal & services baggage allowance always great no hazel at all.

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Economy LHR - CMB More than 3 years

Inexpensive but Bad Service

The Paris-Kuwait plane was new (Airbus A330) with screens but the movies were available in English or Arabic only.The food was good but there wasn't much of it.

You had to ask for everything: blanket, glass of water . . . They didn't provide anything. They were stingy with the water and it was warm.

The Kuwait/KL flight was really bad. Very old plane. Unusable screens. Uncomfortable seats.

It wasn't expensive but not nearly as good as the Gulf airlines.

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Economy CDG - KUL More than 3 years 9 views

The perfect way to ruin your holidays!

Thanks to them, I can't tell you anything about the plane or the flight itself. And as it seems customary in this company I had the delightful chance to wake up very early for nothing. In fact, they decided to cancel my reservation without warning me until the check in.

It has to be said, in their defense, that they found someone willing to pay more for my reservation even after I made it.

So I hope it was a very good seat...
Since they didn't want to make up for their mistake, they blamed my travel agency and they left me without any ticket unless I agreed to pay it once again.

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Economy CDG - FCO More than 3 years 1 reactions 11 views

Better crawl, walk, drive or swim than fly with them

Don't ever fly with this horrendous airline. Paris-Rome-Paris. Two hours delay outbound, five hours delay inbound, antediluvian aircraft (9K-AMD, Airbus A300, first flight 1993 and 9K-AMA, Airbus A300, first flight 1992), unpleasant staff, filthy plane, disgusting food, revolting toilets, broken TV set, no information, wrong information. Impossible to switch to another airline. Let's say I'm probably lucky the pilots knew how to fly it. Better late than dead I suppose, but never again will I fly with this terrible airline. It's a wonder they are not mentioned on the European Union blacklist as I'm sure the lack of decent care in the cabin and by staff must be reflected just as badly in the maintenance and repairs, and standards of operation. Other low-cost airlines are utmost luxury compared to Kuwait Airways.

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Economy FCO - CDG More than 3 years 2 reactions 13 views

Pretty good

When I arrived at Terminal 1 of Paris CDG, I looked for the check-in counter but couldn't find it. After about 10 minutes of looking, I finally...

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Economy CDG - FCO More than 3 years 14 reactions 365 views
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43 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 5 customers reviews
5 stars

Ratings summary

Value (price + quality) 1,2 / 5
Comfort 1,5 / 5
Costumer service 1 / 5
Your opinion of security 2,25 / 5
Food 1,8 / 5
Management of luggage 1,2 / 5
Comfort 1,5 / 5
Detailed ratings »

Opinions about Kuwait Airways

Author Title Rating
#31579 Forcing false immigration rules and regulation to sell return tickets on spot 1/5
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In France

17 avenue George V
75008 Paris
Phone: +33 (0)1 47 20 75 15
Fax: +33 (0)1 47 20 55 08
Email: Accessible only to connected users. Create my account Online

Is it working? 2 positiv votes 4 negativ votes
Updated on 14 April 2017 | Report a problem

Sales  United Kingdom

16 Baker Street
W1U 3HS Londres
United Kingdom
Phone: 020-87457772

Is it working? 1 positiv votes 1 negativ votes
Updated on 28 March 2015 | Report a problem

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