Excellent service; didn't notice time passing

Review of Fievetfred about the flight KLM Royal Dutch Airlines KL0875 between Amsterdam and Bangkok on 23/04/2013 in Business
Fievetfred KL / KLM AMS / BKK
Note: This review is about an experience that happened more than 3 years ago.

This was my first experience of flying business class on a long-haul flight, so it was probably always likely to make an excellent impression on me.

All on schedule and boarding well organised.

Food quality was a little below par, but the service was friendly and the seats were sufficiently comfortable (though a little hard), reclining completely horizontal, making it possible to get several hours proper sleep.
There was a varied and comprehensive range of in-flight entertainment, as well as tourist information about the destination: enough to easily occupy the few hours not spent sleeping.
The last time I travelled with KLM was several years ago, and I was very pleasantly surprised compared to how I remembered the airline, in terms of the service and the friendliness of the cabin crew.

Overall rating
4 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
4 / 5
On board
4 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
3 / 5
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By Fievetfred, about KLM Royal Dutch Airlines, , close to Belgium
Posted online by HappyFlight, on 9 February 2014
This review has been read 123 times
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