A night flight to Dubai

Review of BTA about the flight KLM Royal Dutch Airlines KL429 between Amsterdam and Dubai on 27/02/2013 in Business
BTA KL / KLM AMS / DXB
Note: This review is about an experience that happened more than 3 years ago.

This was the third time I'd flown on this KLM flight, a quite convenient service because it means you arrive in Dubai early in the morning: most European airlines schedule their Dubai flights during the day with a late evening arrival and return at night. On the first occasion I was in economy class on a B777, the second time in business class on an A330, and this time it was business class again but in an old-fashioned MD11.

I'm always pleased with the lounge at Amsterdam, with its views over the runways: it has comfortable seats, a reasonable hot-meal service, views over the runways, a large smoking room, and the convenience of clean showers.
About the seat on the MD11: sleeping is better if it's not reclined to the maximum, allowing a slight raising of the seat's base to prevent sliding.
The dinner service is fairly limited (it's not possible to choose the starter or dessert) despite it being a tray meal. The breakfast was better.
The hostesses are very helpful and always provide a personalised service in my experience. Part of the service is the taking of the breakfast order just after dinner to allow the maximum amount of sleeping time. No untimely announcements were made during the whole flight, with the cabin always silent in this respect, but the aircraft itself was quite noisy all the same.
In summary, this flight offered convenience in scheduling terms, good service, a good waiting lounge, and let's not forget the collectable model house they present you with. It offers an alternative to the Gulf airlines, despite the service levels and seat comfort limitations. Since this flight was taken a year ago, I think the MD11s have been retired from service and some of the aircraft now have a refurbished business class section.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
2 / 5
Costumer service
4 / 5
Food
2 / 5
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By BTA, about KLM Royal Dutch Airlines, , close to Paris, Île-de-France, France
Posted online by Florian de What The Flight, on 4 April 2014
This review has been read 154 times
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  • salon KLM d'amsterdam hors Shengen
  • Maisonnettes à collectionner
  • Bar buffet
  • Siège bizbiz
  • Plateau

4 comments RSS Comments

The user who posted the review has replied. Translate

Bonjour! Le vol date d'il y a un an, à l'époque déjà je crois bien que KLM était le dernier opérateur de MD11 mais je pensais aussi que ces appareils étaient depuis mis au rebut...
La notation de l'avis peut paraître sévère, c'est justement parce que cet appareil est d'un autre âge et trop bruyant... Sur a330 j'aurais mis 4 étoiles je pense.
Repas du soir assez light mais bien présenté le pdj était plus copieux.
Au sujet de bizbiztravel.com, merci pour votre appréciation! Ce blog n'est pas un récit de voyages passés mais imagine pour ses lecteurs et pour le mois à venir une destination en combinant un séjour hôtel précédemment vécu et éventuellement un vol. Une inspiration pour un voyage que l'on aurait envie de refaire.

The user who posted the review has replied. Translate

Les sièges duos ont l'avantage de permettre aux couples de voyager ensemble, dans ce cas l'accès direct a moins d'importance. La nouvelle cabine KLM offre des sièges "solos" comme "duos" ce qui convient donc aux personnes seules comme aux couples (ce qui est le cas sur Etihad également). L'inconvénient de certaines cabines business "full access" est justement pour moi l'hostilité envers les couples!

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