KLM Royal Dutch Airlines

155 reviews - - Updated 13 hours ago
KL / KLM

KLM does not care about you!



From Canada, we had planned a nice organized 5 day cycling tour in Tuscany and had planned to arrive in Florence 2 days earlier to make sure that we...

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Business AMS - FLR 08/2018 2 reactions
JMYEG

Never go on KLM



My seat was no good. Not enough legroom space when I went to Amsterdam on the airplane, no tv no entertainments but magazines.They gave only drinks and snacks. Service not very good, I gave it out of 3/10.

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Economy MAN - CAI More than 3 years
net

Nice evening flight



Contrary to the outward flight, as I nearly missed my connecting flight, there was enough time (more than an hour) at Amsterdam airport to catch the next plane. However, I would advise to always plan enough time in Amsterdam to catch your connecting flight !

The flight Amsterdam-Munich was short and pleasant, with some drinks and a snack. There was no entertainment for such a short flight. But we flow above Amsterdam by night, which let me good memories!

It was my 4th flight with KLM and it was on time, like all other ones. According to this modest experience, I would recommend flying with KLM.
But I have no experience on long haul flights.

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Economy AMS - MUC More than 3 years
SPP

Good short flight



I did not fly very often with KLM, but it was a good discovery. The flights were always on time, like this one from Bristol to Amsterdam. This was important to me, as I had a connecting flight in Amsterdam. I could reach it without any problems. During the flight, as it was short, there was no specific entertainment. But it is not necessary, as the flight duration was about one hour. We got a small snack and of course, drinks. The flight attendants were friendly.

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Economy BRS - AMS More than 3 years
SPP

Flight on time



After some stress at Amsterdam Airport to catch my connecting flight, I reached it, but it was at the last second. Anyway, the flight to Bristol was nice, calm and we got a small snack. The personnel was friendly and we arrived on time at Bristol Airport, which was an important point for me, as I had to catch a coach. As I had only cabin luggage, I cannot give a review on luggage management.

For information: Bristol Airport is a small but pleasant airport, with some cafés and shops. Controls are quite rapid.

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Economy AMS - BRS More than 3 years
SPP

Plan time at Amsterdam airport!



I flew for the first time with KLM and found the service well. There was a small snack and drinks during the short flight. The personnel was friendly. The difficulty I had, since I had to catch a connecting flight at Amsterdam Airport, was the service on the ground in Amsterdam. I had more than one hour, but as I had to leave the Schengen Area, there was a customs control. This one last very long and was slow. I nearly missed my next plane and it was stress. So, if you travel via Amsterdam, just plan enough time!

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Economy MUC - AMS More than 3 years
SPP

Very good flight



This flight was on July 22, 2015. I was lucky enough to get an upgrade for the flight. Priority passengers were confirmed at the beginning of the...

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Business AMS - VIE More than 3 years 5 reactions 245 views
francoiscc
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155 traveler reviews

Overall rating

3,05 / 5
3.05 stars over 5 - Based on 43 customers reviews
5 stars
16%
4
23%
3
28%
2
14%
1
19%

Ranking

33

Compare

Ratings summary

Value (price + quality) 2,93 / 5
Comfort 3,17 / 5
Costumer service 3,42 / 5
Your opinion of security 3,8 / 5
Food 2,95 / 5
Management of luggage 3,19 / 5
Comfort 3,17 / 5
Detailed ratings »

Opinions about KLM Royal Dutch Airlines

Author Title Rating
JMYEG KLM does not care about you! 1/5
Sam S. Stranded in another country! 1/5
Foxflight Customer service nightmare 1/5
Opinions about KLM Royal Dutch Airlines

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227 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Les hauts-parleurs, après avoir diffusé les vœux du commandant, passent quelques musiques de...
  • Flight pictures #3
  • Zoom sur le sandwich bien emballé
  • Le Boeing 737 et son habillage vieillot
  • Flight pictures #6
  • Le salon à HEL est particulièrement sympa
  • la STAR pour la 07L
  • Flight pictures #9
  • Flight pictures #10
  • Je vous ai dis qu'il y a de la place, je fais plus d'1m80
  • Flight pictures #12
  • Flight pictures #13
  • La seule vitre de la place
  • Ca passe trop vite....
  • Et la place aussi
  • Un avion cargo Etihad
  • Flying Blue, Ambiance Blue à défaut de mood light
  • Collation froide (sandwich et glace).
  • Vol AMS-CDG
  • Flight pictures #21
  • Siege economy comfort
  • Flight pictures #23
  • Il ne fait pas beau arrive à amsterdam
  • c'est bleu !!!
  • Petit déj cantine
  • Flight pictures #27
  • Flight pictures #28
  • Flight pictures #29
  • Flight pictures #30
  • Ecrans d'information
  • 747
  • Jolie route
  • la mer de nuage pendant le survol de la Chine
  • Ou tartare de saumon qui n'en est pas un puisque le saumon est fumé
  • Temps couvert, Boeing 737-800
  • Interminables heures de vol au dessus de la Sibérie glacée.
  • Bon les vitres et cette lumière jaune aident pas...
  • Flight pictures #39
  • Vol KLM pour HEL
  • Aile droite du B737-800 au départ de Nice
  • Encas simple, mais convenable
  • Et la reine du ciel
  • Flight pictures #44
  • L’écran de bonne taille
  • 777
  • Rangées de sièges du Fokker 70
  • Flight pictures #48
  • miam
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4 contacts

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Loyalty program  France

Phone: 3272 (0.34 euros /min)

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Sales  United Kingdom

Phone: +44 207 66 00 293
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