KLM Royal Dutch Airlines

153 reviews - - Updated Wtf\Componen
KL / KLM

KLM does not care about you!



From Canada, we had planned a nice organized 5 day cycling tour in Tuscany and had planned to arrive in Florence 2 days earlier to make sure that we...

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Business AMS - FLR 08/2018 1 reactions
JMYEG

Never go on KLM



My seat was no good. Not enough legroom space when I went to Amsterdam on the airplane, no tv no entertainments but magazines.They gave only drinks and snacks. Service not very good, I gave it out of 3/10.

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Economy MAN - CAI More than 3 years
net

Nice evening flight



Contrary to the outward flight, as I nearly missed my connecting flight, there was enough time (more than an hour) at Amsterdam airport to catch the next plane. However, I would advise to always plan enough time in Amsterdam to catch your connecting flight !

The flight Amsterdam-Munich was short and pleasant, with some drinks and a snack. There was no entertainment for such a short flight. But we flow above Amsterdam by night, which let me good memories!

It was my 4th flight with KLM and it was on time, like all other ones. According to this modest experience, I would recommend flying with KLM.
But I have no experience on long haul flights.

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Economy AMS - MUC More than 3 years
SPP

Good short flight



I did not fly very often with KLM, but it was a good discovery. The flights were always on time, like this one from Bristol to Amsterdam. This was important to me, as I had a connecting flight in Amsterdam. I could reach it without any problems. During the flight, as it was short, there was no specific entertainment. But it is not necessary, as the flight duration was about one hour. We got a small snack and of course, drinks. The flight attendants were friendly.

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Economy BRS - AMS More than 3 years
SPP

Flight on time



After some stress at Amsterdam Airport to catch my connecting flight, I reached it, but it was at the last second. Anyway, the flight to Bristol was nice, calm and we got a small snack. The personnel was friendly and we arrived on time at Bristol Airport, which was an important point for me, as I had to catch a coach. As I had only cabin luggage, I cannot give a review on luggage management.

For information: Bristol Airport is a small but pleasant airport, with some cafés and shops. Controls are quite rapid.

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Economy AMS - BRS More than 3 years
SPP

Plan time at Amsterdam airport!



I flew for the first time with KLM and found the service well. There was a small snack and drinks during the short flight. The personnel was friendly. The difficulty I had, since I had to catch a connecting flight at Amsterdam Airport, was the service on the ground in Amsterdam. I had more than one hour, but as I had to leave the Schengen Area, there was a customs control. This one last very long and was slow. I nearly missed my next plane and it was stress. So, if you travel via Amsterdam, just plan enough time!

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Economy MUC - AMS More than 3 years
SPP

Very good flight



This flight was on July 22, 2015. I was lucky enough to get an upgrade for the flight. Priority passengers were confirmed at the beginning of the...

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Business AMS - VIE More than 3 years 5 reactions 245 views
francoiscc
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153 traveler reviews

Overall rating

2,98 / 5
2.98 stars over 5 - Based on 48 customers reviews
5 stars
13%
4
27%
3
25%
2
17%
1
19%

Ranking

35

Compare

Ratings summary

Value (price + quality) 2,94 / 5
Comfort 3,02 / 5
Costumer service 3,44 / 5
Your opinion of security 3,82 / 5
Food 2,89 / 5
Management of luggage 3,29 / 5
Comfort 3,02 / 5
Detailed ratings »

Opinions about KLM Royal Dutch Airlines

Author Title Rating
JMYEG KLM does not care about you! 1/5
Sam S. Stranded in another country! 1/5
Foxflight Customer service nightmare 1/5
Opinions about KLM Royal Dutch Airlines

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227 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Napoléon en Economy Comfort
  • Flight pictures #3
  • Flight pictures #4
  • c'est bleu !!!
  • Un bout de Geneve
  • Enroute
  • Flight pictures #8
  • Apéro.
  • Plateau repas sur le vol KL 0862
  • Flight pictures #11
  • Ca passe trop vite....
  • Décollage de nuit d'AMS vers KRK
  • Collation froide (sandwich et glace).
  • Final
  • Flight pictures #16
  • Flight pictures #17
  • la mer de nuage pendant le survol de la Chine
  • Petit déj cantine
  • Fromage (éh oui, sur WTF aussi on peut faire des "FotoReport"...)
  • Les sièges Econoly Confort
  • Classe éco confort B777-300 KLM.
  • .... mais beau
  • Dessert
  • Déjeuner.
  • Flight pictures #26
  • Très lent....
  • Commande du petit déjeuner, à la fin du dîner
  • le MD11
  • Flight pictures #30
  • Le Boeing 737 et son habillage vieillot
  • Le salon à HEL est particulièrement sympa
  • Biscuit From Holland Festival (éco)
  • I got la télévision! Epidaurus notre appareil du jour!
  • Le pitch
  • 747
  • Temps couvert, Boeing 737-800
  • Encas simple, mais convenable
  • Et son magnifique réacteur
  • Classe éco confort B777-300 KLM.
  • Survol de la cote nord ouest du Japon
  • La plus bette photo que j'ai du prendre d'un couché de soleil :D
  • Flight pictures #43
  • Flight pictures #44
  • Napoléon boit du vin
  • Flight pictures #46
  • Un cousin au notre
  • Fait froid
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4 contacts

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Loyalty program  France

Phone: 3272 (0.34 euros /min)

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Sales  United Kingdom

Phone: +44 207 66 00 293
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