KLM Royal Dutch Airlines

132 reviews - - Updated 12 hours ago
KL / KLM
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132 traveler reviews

Overall rating

3,55 / 5
3.55 stars over 5 - Based on 75 customers reviews
5 stars
19%
4
44%
3
20%
2
8%
1
9%

Ranking

27

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Ratings summary

Value (price + quality) 3,43 / 5
Comfort 3,5 / 5
Costumer service 3,93 / 5
Your opinion of security 4,06 / 5
Food 3,32 / 5
Management of luggage 3,71 / 5
Comfort 3,5 / 5
Detailed ratings »

Opinions about KLM Royal Dutch Airlines

Author Title Rating
JapansDreamer A comfortable flight 3/5
francoiscc Very good flight 5/5
net Never go on KLM 3/5
Opinions about KLM Royal Dutch Airlines

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Never go on KLM



My seat was no good. Not enough legroom space when I went to Amsterdam on the airplane, no tv no entertainments but magazines.They gave only drinks and snacks. Service not very good, I gave it out of 3/10.

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Economy MAN - CAI 04/2015
net

Nice evening flight



Contrary to the outward flight, as I nearly missed my connecting flight, there was enough time (more than an hour) at Amsterdam airport to catch the next plane. However, I would advise to always plan enough time in Amsterdam to catch your connecting flight !

The flight Amsterdam-Munich was short and pleasant, with some drinks and a snack. There was no entertainment for such a short flight. But we flow above Amsterdam by night, which let me good memories!

It was my 4th flight with KLM and it was on time, like all other ones. According to this modest experience, I would recommend flying with KLM.
But I have no experience on long haul flights.

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Economy AMS - MUC More than 3 years
SPP

Good short flight



I did not fly very often with KLM, but it was a good discovery. The flights were always on time, like this one from Bristol to Amsterdam. This was important to me, as I had a connecting flight in Amsterdam. I could reach it without any problems. During the flight, as it was short, there was no specific entertainment. But it is not necessary, as the flight duration was about one hour. We got a small snack and of course, drinks. The flight attendants were friendly.

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Economy BRS - AMS More than 3 years
SPP

Flight on time



After some stress at Amsterdam Airport to catch my connecting flight, I reached it, but it was at the last second. Anyway, the flight to Bristol was nice, calm and we got a small snack. The personnel was friendly and we arrived on time at Bristol Airport, which was an important point for me, as I had to catch a coach. As I had only cabin luggage, I cannot give a review on luggage management.

For information: Bristol Airport is a small but pleasant airport, with some cafés and shops. Controls are quite rapid.

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Economy AMS - BRS More than 3 years
SPP

Plan time at Amsterdam airport!



I flew for the first time with KLM and found the service well. There was a small snack and drinks during the short flight. The personnel was friendly. The difficulty I had, since I had to catch a connecting flight at Amsterdam Airport, was the service on the ground in Amsterdam. I had more than one hour, but as I had to leave the Schengen Area, there was a customs control. This one last very long and was slow. I nearly missed my next plane and it was stress. So, if you travel via Amsterdam, just plan enough time!

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Economy MUC - AMS More than 3 years
SPP

Very good flight



This flight was on July 22, 2015. I was lucky enough to get an upgrade for the flight. Priority passengers were confirmed at the beginning of the...

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Business AMS - VIE 07/2015 5 reactions 245 views
francoiscc

Pleasant flight



Very pleasant for a first flight.
There was a short delay due to a mechanical problem on the plane but everything went well.
Very nice flight crew, always ready to help.

Unfortunately there wasn't a lot of space between the seats but the flight lasted less than an hour, so it I didn't have to sit there that long.

They also served us a small snack before landing, very nice!

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Economy LYS - AMS More than 3 years 1 reactions 35 views
BassetNY

Excellent service and comfort



KLM has always had a good reputation in my book and this last flight I travelled on is not an exception. I had a connection flight in Amsterdam, flying Manchester - Amsterdam - Bogota. The flight from Manchester was delayed and I though I would not make it, just like in any normal airline, but KLM actually waited for me.

Apart from that, luggage was checked in all the way to Bogota and by far the best feature was the leg room and seat comfort I received in Economy class. It was amazing and I was really impressed by the friendlyness of the staff aswell.

The only downside I could comment on was that my in-flight entertainment system did not work.

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Economy AMS - BOG 04/2015 2 reactions 6 views
chevalle

A comfortable flight



This was a flight in economy class and it was comfortable, with a seat that reclined further than normal, more legroom than normal, and quite a...

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Economy plus CDG - NRT 05/2015 98 reactions 396 views
JapansDreamer

227 travelers pictures

Discover your next flight in pictures

  • Soupe en entrée
  • Un bout de Geneve
  • De la 18L qu'on décollera
  • Sushi!!
  • l'avion
  • Vol KLM pour HEL
  • Flight pictures #7
  • Flight pictures #8
  • Fait froid
  • Un cousin au notre
  • Une partie de la flotte KLM à Schiphol à l'atterrissage
  • Flight pictures #12
  • Flight pictures #13
  • Flight pictures #14
  • Flight pictures #15
  • Un joli réacteur
  • Dessert
  • Le Boeing 737 et son habillage vieillot
  • c'est bleu !!!
  • La nourriture
  • Celui la est le notre!
  • La barrière
  • Final
  • Aile droite du B737-800 au départ de Nice
  • La seule vitre de la place
  • In the box...
  • Flying Blue, Ambiance Blue à défaut de mood light
  • Un paysage magnifique
  • Collation chaude avant l'arrivée.
  • Le fauteuil, et sa seule vitre
  • Ambiance festive partout dans l'appareil
  • Flight pictures #32
  • Apéro.
  • Fromage (éh oui, sur WTF aussi on peut faire des "FotoReport"...)
  • Survol de la cote nord ouest du Japon
  • Et la reine du ciel
  • Arrivée sur Amsterdam
  • Flight pictures #38
  • L'espace entre les jambes + magazine + sac à ... avec écrit bienvenue à bord quand même
  • Second service: ici un café dans un gobelet au design de la flotte et les biscuit au caramel
  • Flight pictures #41
  • Flight pictures #42
  • La seconde avant ....
  • Flight pictures #44
  • Flight pictures #45
  • L'apero
  • Siège bizbiz
  • Napoléon en Economy Comfort
  • Flight pictures #49
  • L'embarquement
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4 contacts

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Loyalty program  France

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Sales  United Kingdom

Phone: +44 207 66 00 293
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