KLM Royal Dutch Airlines

148 reviews - - Updated 7 hours ago

Never go on KLM

My seat was no good. Not enough legroom space when I went to Amsterdam on the airplane, no tv no entertainments but magazines.They gave only drinks and snacks. Service not very good, I gave it out of 3/10.

Read more about « Never go on KLM »
Economy MAN - CAI More than 3 years

Nice evening flight

Contrary to the outward flight, as I nearly missed my connecting flight, there was enough time (more than an hour) at Amsterdam airport to catch the next plane. However, I would advise to always plan enough time in Amsterdam to catch your connecting flight !

The flight Amsterdam-Munich was short and pleasant, with some drinks and a snack. There was no entertainment for such a short flight. But we flow above Amsterdam by night, which let me good memories!

It was my 4th flight with KLM and it was on time, like all other ones. According to this modest experience, I would recommend flying with KLM.
But I have no experience on long haul flights.

Read more about « Nice evening flight »
Economy AMS - MUC More than 3 years

Good short flight

I did not fly very often with KLM, but it was a good discovery. The flights were always on time, like this one from Bristol to Amsterdam. This was important to me, as I had a connecting flight in Amsterdam. I could reach it without any problems. During the flight, as it was short, there was no specific entertainment. But it is not necessary, as the flight duration was about one hour. We got a small snack and of course, drinks. The flight attendants were friendly.

Read more about « Good short flight »
Economy BRS - AMS More than 3 years

Flight on time

After some stress at Amsterdam Airport to catch my connecting flight, I reached it, but it was at the last second. Anyway, the flight to Bristol was nice, calm and we got a small snack. The personnel was friendly and we arrived on time at Bristol Airport, which was an important point for me, as I had to catch a coach. As I had only cabin luggage, I cannot give a review on luggage management.

For information: Bristol Airport is a small but pleasant airport, with some cafés and shops. Controls are quite rapid.

Read more about « Flight on time »
Economy AMS - BRS More than 3 years

Plan time at Amsterdam airport!

I flew for the first time with KLM and found the service well. There was a small snack and drinks during the short flight. The personnel was friendly. The difficulty I had, since I had to catch a connecting flight at Amsterdam Airport, was the service on the ground in Amsterdam. I had more than one hour, but as I had to leave the Schengen Area, there was a customs control. This one last very long and was slow. I nearly missed my next plane and it was stress. So, if you travel via Amsterdam, just plan enough time!

Read more about « Plan time at Amsterdam... »
Economy MUC - AMS More than 3 years

Very good flight

This flight was on July 22, 2015. I was lucky enough to get an upgrade for the flight. Priority passengers were confirmed at the beginning of the...

Read more about « Very good flight »
Business AMS - VIE More than 2 years 5 reactions 245 views

Pleasant flight

Very pleasant for a first flight.
There was a short delay due to a mechanical problem on the plane but everything went well.
Very nice flight crew, always ready to help.

Unfortunately there wasn't a lot of space between the seats but the flight lasted less than an hour, so it I didn't have to sit there that long.

They also served us a small snack before landing, very nice!

Read more about « Pleasant flight »
Economy LYS - AMS More than 3 years 1 reactions 35 views

Excellent service and comfort

KLM has always had a good reputation in my book and this last flight I travelled on is not an exception. I had a connection flight in Amsterdam, flying Manchester - Amsterdam - Bogota. The flight from Manchester was delayed and I though I would not make it, just like in any normal airline, but KLM actually waited for me.

Apart from that, luggage was checked in all the way to Bogota and by far the best feature was the leg room and seat comfort I received in Economy class. It was amazing and I was really impressed by the friendlyness of the staff aswell.

The only downside I could comment on was that my in-flight entertainment system did not work.

Read more about « Excellent service and comfort »
Economy AMS - BOG More than 2 years 2 reactions 6 views

A comfortable flight

This was a flight in economy class and it was comfortable, with a seat that reclined further than normal, more legroom than normal, and quite a...

Read more about « A comfortable flight »
Economy plus CDG - NRT More than 2 years 98 reactions 396 views
Write your review

148 traveler reviews

Overall rating

3,2 / 5
3.2 stars over 5 - Based on 56 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,11 / 5
Comfort 3,18 / 5
Costumer service 3,63 / 5
Your opinion of security 3,93 / 5
Food 2,95 / 5
Management of luggage 3,37 / 5
Comfort 3,18 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

227 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • La seule vitre de la place
  • Flight pictures #4
  • Décollage de nuit d'AMS vers KRK
  • Ou tartare de saumon qui n'en est pas un puisque le saumon est fumé
  • Un avion cargo Etihad
  • Flight pictures #8
  • Flight pictures #9
  • Un bout de Geneve
  • Flight pictures #11
  • Flight pictures #12
  • Napoléon en Economy Comfort
  • Classe éco confort B777-300 KLM.
  • Flight pictures #15
  • Arrivée sur Amsterdam
  • Flight pictures #17
  • Accès au Fokker 70
  • Rangées de sièges du Fokker 70
  • On dégage la piste et direction la porte avec un peu de spotting
  • Flight pictures #21
  • Aile droite du B737-800 au départ de Nice
  • Plat, parmi trois choix
  • Déjeuner.
  • Flight pictures #25
  • Flight pictures #26
  • Fromage (éh oui, sur WTF aussi on peut faire des "FotoReport"...)
  • 747
  • Le Boeing 737 et son habillage vieillot
  • Apéritif au champagne
  • Flight pictures #31
  • Vol KLM pour HEL
  • Premier service: sandwich et bière* locale * à consommer avec modération
  • Flight pictures #34
  • Flight pictures #35
  • Et la ça sent la mer, même dans l'avion, et on est en final
  • Flight pictures #37
  • Flight pictures #38
  • Une mer de nuage
  • Zoom sur le sandwich bien emballé
  • Flight pictures #41
  • Excellent petit dejeuner, j'aurais aimé aussi du poisson roulé avec le saumon
  • Flight pictures #43
  • La nourriture
  • La boisson
  • 330
  • le MD11
  • Flight pictures #48
  • Soupe en entrée
  • Flight pictures #50
More »

4 contacts

Find the best way to contact your airline.

Loyalty program  France

Phone: 3272 (0.34 euros /min)

Is it working? 0 positiv votes 0 negativ votes
Updated on 28 November 2014 | Report a problem

Sales  United Kingdom

Phone: +44 207 66 00 293

Is it working? 0 positiv votes 0 negativ votes
Updated on 28 November 2014 | Report a problem

More »