KLM Royal Dutch Airlines

153 reviews - - Updated 4 hours ago

KLM does not care about you!

From Canada, we had planned a nice organized 5 day cycling tour in Tuscany and had planned to arrive in Florence 2 days earlier to make sure that we...

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Business AMS - FLR 08/2018 1 reactions

Never go on KLM

My seat was no good. Not enough legroom space when I went to Amsterdam on the airplane, no tv no entertainments but magazines.They gave only drinks and snacks. Service not very good, I gave it out of 3/10.

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Economy MAN - CAI More than 3 years

Nice evening flight

Contrary to the outward flight, as I nearly missed my connecting flight, there was enough time (more than an hour) at Amsterdam airport to catch the next plane. However, I would advise to always plan enough time in Amsterdam to catch your connecting flight !

The flight Amsterdam-Munich was short and pleasant, with some drinks and a snack. There was no entertainment for such a short flight. But we flow above Amsterdam by night, which let me good memories!

It was my 4th flight with KLM and it was on time, like all other ones. According to this modest experience, I would recommend flying with KLM.
But I have no experience on long haul flights.

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Economy AMS - MUC More than 3 years

Good short flight

I did not fly very often with KLM, but it was a good discovery. The flights were always on time, like this one from Bristol to Amsterdam. This was important to me, as I had a connecting flight in Amsterdam. I could reach it without any problems. During the flight, as it was short, there was no specific entertainment. But it is not necessary, as the flight duration was about one hour. We got a small snack and of course, drinks. The flight attendants were friendly.

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Economy BRS - AMS More than 3 years

Flight on time

After some stress at Amsterdam Airport to catch my connecting flight, I reached it, but it was at the last second. Anyway, the flight to Bristol was nice, calm and we got a small snack. The personnel was friendly and we arrived on time at Bristol Airport, which was an important point for me, as I had to catch a coach. As I had only cabin luggage, I cannot give a review on luggage management.

For information: Bristol Airport is a small but pleasant airport, with some cafés and shops. Controls are quite rapid.

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Economy AMS - BRS More than 3 years

Plan time at Amsterdam airport!

I flew for the first time with KLM and found the service well. There was a small snack and drinks during the short flight. The personnel was friendly. The difficulty I had, since I had to catch a connecting flight at Amsterdam Airport, was the service on the ground in Amsterdam. I had more than one hour, but as I had to leave the Schengen Area, there was a customs control. This one last very long and was slow. I nearly missed my next plane and it was stress. So, if you travel via Amsterdam, just plan enough time!

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Economy MUC - AMS More than 3 years

Very good flight

This flight was on July 22, 2015. I was lucky enough to get an upgrade for the flight. Priority passengers were confirmed at the beginning of the...

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Business AMS - VIE More than 3 years 5 reactions 245 views
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153 traveler reviews

Overall rating

3,05 / 5
3.05 stars over 5 - Based on 44 customers reviews
5 stars




Ratings summary

Value (price + quality) 2,93 / 5
Comfort 3,1 / 5
Costumer service 3,45 / 5
Your opinion of security 3,83 / 5
Food 2,93 / 5
Management of luggage 3,29 / 5
Comfort 3,1 / 5
Detailed ratings »

Opinions about KLM Royal Dutch Airlines

Author Title Rating
JMYEG KLM does not care about you! 1/5
Sam S. Stranded in another country! 1/5
Foxflight Customer service nightmare 1/5
Opinions about KLM Royal Dutch Airlines

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227 travelers pictures

Discover your next flight in pictures

  • Apéritif au champagne
  • Flight pictures #2
  • Flight pictures #3
  • Une partie de la flotte KLM à Schiphol à l'atterrissage
  • Flight pictures #5
  • Flight pictures #6
  • Les hauts-parleurs, après avoir diffusé les vœux du commandant, passent quelques musiques de...
  • Entrée et salade, dans le service Marcel Wanders
  • Flight pictures #9
  • Survol de la cote nord ouest du Japon
  • Flight pictures #11
  • Un cousin au notre
  • Excellent petit dejeuner, j'aurais aimé aussi du poisson roulé avec le saumon
  • Flight pictures #14
  • Aéroport de Tokyo Narita le 3 avril 2014.
  • Dessert
  • Classe éco confort B777-300 KLM.
  • Un paysage magnifique
  • Classe éco confort B777-300 KLM.
  • c'est bleu !!!
  • Kit toilette AF/KLM
  • On dégage la piste et direction la porte avec un peu de spotting
  • Plateau repas sur le vol KL 0862
  • Box Marcel Wanders (biz)
  • Flight pictures #25
  • Un bout de Geneve
  • Débarquement à l'arrivée à Nice. Avion très chouette !
  • Jolie route
  • Flight pictures #29
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Bon les vitres et cette lumière jaune aident pas...
  • Belle vue de l'avant
  • 777
  • L'apero
  • La boisson
  • .... mais beau
  • Plateau
  • Flight pictures #40
  • La tartine aux oeufs
  • Flight pictures #42
  • Collation froide (sandwich et glace).
  • Manger!
  • Biscuit From Holland Festival (éco)
  • Décollage de nuit d'AMS vers KRK
  • Flight pictures #47
  • Petit déj cantine
  • Napoléon boit du vin
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4 contacts

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Phone: 3272 (0.34 euros /min)

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Sales  United Kingdom

Phone: +44 207 66 00 293

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