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***Review as per my mom's experience, issue still unresolved***
My father died so I had to book KLM tickets to be used within 24 hours...somehow KLM website reserved/blocked the value of 1 ticket 8 times, leaving us with nothing to spend. My bank said only KLM can reverse these reserved amounts- I contacted KLM customer service and was told to contact my bank.
Again, I am begging KLM to please reverse the reserved amounts in error. This same amount was also reserved 6 times on my husband’s Visa card. Total blocked / reserved amount is €4.584,04 which is part of our spending money to attend the wake and funeral of my father.